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Senior AI Operations Engineer, Enterprise Tech
Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Corporate Engineering team is building and scaling the next generation of enterprise AI infrastructure at Robinhood. Our mission is to make AI capabilities reliable, secure, and accessible across the company, enabling teams to build, deploy, and operate intelligent solutions at scale. From enterprise LLM integrations to agentic workflows and hybrid cloud infrastructure, we're creating the foundation that supports how Robinhood leverages AI internally. As a Senior AI Operations Engineer, Enterprise Tech, you'll play a key role in building, operating, and improving the infrastructure behind Robinhood's enterprise AI capabilities. You'll work across AI platforms, LLM integrations, automation, and production infrastructure, serving as a technical expert for complex challenges while partnering directly with developers and internal teams. This is an opportunity to help shape a growing function, solve emerging problems in AI operations, and build the systems and tooling that enable AI adoption across Robinhood. This role is based in our Menlo Park, CA, New York, NY, and Bellevue, WA offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do - Build internal tooling, automation, and self-service solutions that streamline AI operations, reduce manual intervention, and improve the developer experience. - Own complex technical troubleshooting and escalations across AI platforms, working directly with developers and internal teams to resolve issues involving LLM integrations, model behavior, APIs, and system performance. - Manage and optimize enterprise integrations with LLM providers, including Anthropic Claude and Google Gemini, focusing on performance, token utilization, reliability, and cost efficiency. - Develop and improve observability, monitoring, and deployment pipelines for AI workloads, tracking metrics such as inference latency, API costs, token usage, and error rates. - Support and optimize agentic workflows, orchestration layers, vector databases, and retrieval-augmented generation (RAG) systems to improve reliability and scalability. - Partner with Product, Software Engineering, Business Systems, and AI Strategy teams to identify recurring issues, incorporate user feedback, and drive long-term improvements to enterprise AI capabilities. What you bring - 5+ years of experience in IT Operations, Site Reliability Engineering, or AI infrastructure and support, with a track record of operating complex production systems. - Hands-on experience with enterprise AI platforms and LLM integrations, particularly Anthropic Claude and Google Gemini, including API integrations, prompt operations, and token management. - Strong Linux administration skills and proficiency in scripting and automation using Python, Bash, or similar languages. - Experience with infrastructure provisioning, configuration management, and orchestration tools such as Terraform, Ansible, Chef, or Kubernetes. - Strong understanding of production infrastructure, system reliability, monitoring, and troubleshooting across cloud or on-premises environments. - Ability to independently investigate ambiguous technical problems, identify root causes, and develop scalable solutions that prevent recurring issues. - Strong communication and collaboration skills, with experience partnering directly with developers and cross-functional teams to resolve technical challenges. - Bonus: Experience with GPU clusters, AI workload orchestration (Slurm, Ray), vector databases (Pinecone, Milvus), AI frameworks (LangChain, LlamaIndex), or hybrid cloud and bare-metal infrastructure. What we offer - Challenging, high-impact work to grow your career. - Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching. - Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents. - Access to the Robinhood Employee Fund that gives eligible US employees the opportunity to invest in a private employee fund that provides exposure to Robinhood Ventures funds. - Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not. - Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more. - Employer-paid life & disability insurance, fertility benefits, and mental health benefits. - Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! - Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $153,000 - $180,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $134,000 - $158,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $119,000 - $140,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
Incident and Escalations Manager 2 - NYC
The Incident and Escalation Management team (IEM) is part of Datadog's Global Support Engineering (GSE) organization. IEM exists to continuously improve Datadog's overall customer experience during incidents and other critical moments. We're looking for experts with a background in incident management and escalation handling to provide fast incident response, clear ownership, and calm, confident communication for our global customer base. In this individual contributor role, you will play a key part in customer communication, technical engagement, and incident management for our global customers. You will also implement processes and automations, use the same incident and case management tools we build for our customers, and help shape how they evolve. At Datadog, we place value in our office culture — the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: - Drive incidents and escalations to resolution from start to finish, including triage, coordination with our support, engineering and product teams. Own the response and keep customers and internal teams informed throughout. - Independently coordinate cross-functional stakeholders through complex incidents and escalations, making the call on prioritization, response strategy, and when to pull in additional teams or leadership. - Own communications during active incidents, including sensitive, large-scale, and publicly visible events, adapting the message for customers, internal teams, and leadership. - Lead projects that deliver operational improvements to how IEM detects, manages, and communicates during incidents and escalations as Datadog and its products evolve. - Create, maintain, and improve incident and escalation documentation, runbooks, and training materials, and lead retrospectives that turn individual incidents into durable process change. - Mentor peers on incident and escalation management best practices, and contribute to interviewing and hiring. - Design and implement real-time and proactive monitoring of customer infrastructure to surface customer-impacting risks before they escalate. - Identify recurring cloud infrastructure and product issues across incidents and escalations, and partner with Engineering to feed findings back and reduce recurrence. Who You Are: - 5+ years of related professional experience, including experience in incident management and customer escalations, with demonstrable ownership of complex incidents and critical customer situations; experience in a SaaS, cloud, or observability environment is a plus - 2+ years of experience in a hands-on technical role at a software or cloud company, such as Support Engineering, Site Reliability Engineering, Solutions Architecture, or a similar technical function - Strong familiarity with cloud computing and modern software architectures; scripting ability in Python, JavaScript, or shell is a plus - Ability to correlate behaviors across known system interdependencies, assess customer and technical impact, and make sound decisions while remaining calm in high-pressure and ambiguous situations - Experience independently coordinating cross-functional stakeholders and driving complex incidents and escalations toward resolution - Experience driving projects from conception through delivery, with strong problem-solving skills and the ability to operate effectively in a fast-paced environment - Strong written and verbal English communication skills, with the ability to communicate clearly with both technical and customer-facing audiences - Bachelor's degree in Computer Science, Information Science/Technology, Engineering, or equivalent practical experience Datadog values people from all walks of life. We understand not everyone will meet all the below qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: - Generous and competitive US benefits - New hire stock equity (RSUs) and employee stock purchase plan - Continuous career development and pathing opportunities - Product training to develop an in-depth understanding of our product and space - Best in breed onboarding - Internal mentor and buddy program cross-departmentally - Friendly and inclusive workplace culture Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. LI-Hybrid Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $85,000 - $113,000 USD About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .
Data Center Network Operations Engineer
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Hiring Locations: Lisbon, Portugal, London, United Kingdom About the department In this role, you will be focused on maintaining the Cloudflare global network. You'll work closely with Cloudflare’s SRE (Site Reliability Engineering) team, Network Engineering team, Network Deployment Engineering team and with various vendors and partners (including hardware vendors, datacenter and network providers, and ISPs) to maintain and improve our global infrastructure. You will further be responsible for the development and implementation of consistent processes and visibility measurements for consistent and effective management of our infrastructure. This is a highly visible position that requires deep technical understanding of datacenter infrastructure, networking (physical), and basic experience with data analysis and project management. To be successful in this position, you should have excellent technical skills, communication skills, and be able to navigate a range of challenges and constraints (e.g. schedule adherence, time zones, and cultures). You will have the opportunity to (literally) build a faster, safer Internet for our millions of users and the billions of web surfers that visit their sites each month. Who you are You will thrive in a hypergrowth engineering environment and be self driven with a keen attention to detail. You will come with a deep technical understanding of Data Center colocation environments, network architecture and server technologies. You will be used to working through partners to support infrastructure delivery to a number of remote locations. You will have had experience managing operational environments, and used to developing new approaches to improve delivery efficiency or operational stability. What you'll do - Collaborating with internal teams (Infrastructure, Network Engineering and SRE). Create documentation and manage remote contractors to complete datacenter tasks, working with hardware manufacturers, datacenter and network providers, logistics partners and other service providers in support of our 330+ cities and 125+ countries - Maintain Data Center environment operational availability - Leverage AI tools to automate repetitive operational tasks, accelerate documentation, and speed up troubleshooting and root-cause analysis - Creating and maintaining documentation, plans, SOP’s, MOP’s etc. - Support and configure network infrastructure where required - Providing feedback to internal teams to support internal tools and external vendor partnerships Required Experience - Experience with Juniper, Cisco and DWDM network equipment - Minimum of 4 years experience of Linux systems administration - Experience managing and instructing remote contractors - Familiarity with work required to stand up infrastructure in remote colocation facilities - Experience running and improving operational processes, including automation tooling, in a rapidly changing environment - Familiarity with day-to-day tasks and projects common to Data Center Operations (deployment, migration, decommissioning etc.) - Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA - Participate in a shared on-call rotation to maintain 24×7 operational availability of the global network. Other Responsibilities May Include - Aggressively seek opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability to deploy and maintain our global infrastructure - Assist with the definition, documentation and implementation of consistent processes across all region - Limited travel Examples of desirable skills, knowledge and experience - Bachelor’s degree; technical background in engineering, computer science, or MIS - Direct experience executing on complex data center/infrastructure projects - Previous experience installing / maintaining data center (and other IT) infrastructure and DCIM tools - Experience running and improving operational processes in a rapidly changing environment - Strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills - Must be proactive with proven ability to learn fast and execute on multiple tasks simultaneously - Ability to manage Microsoft Excel and Google Sheets - Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA - Must be a team player Bonus Points - Multi-lingual; experience working with infrastructure in multiple countries - Comfortable with remote “lights-out” and out-of-band access to data center resources - Linux certifications (RHCSA etc.) - Network certifications (CCNA, JNCIA or higher) - Configuration management systems such as Saltstack, Chef, Puppet or Ansible - Scripting or software development experience in Bash, Python or Go-lang - Familiarity with load balancing and reverse proxies such as Nginx, Varnish, HAProxy, Apache - Experience in working within a large scale SaaS vendor Compensation Compensation may be adjusted depending on work location and level. Lisbon Estimated Base salary 42,000 - 57,000 (Reflected in local currency). London Estimated Base salary 60,000 - 83,000 (Reflected in local currency). Equity This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Senior Customer Reliability Engineer
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Lisbon, Portugal or London, UK About the Role Cloudflare built its reputation helping build a better Internet, defending millions of sites, giving away SSL and DDoS mitigation when the industry charged premium prices. In an acceleratingly dangerous world, the scope of that mission has changed. We are becoming something more: critical infrastructure. Banks run their payment rails on us. Governments run public services on us. Media companies depend on us during live events. Health systems depend on us to provide care. Reliability for these customers is no longer a feature of our product. It is a mission. Serving that customer base demands a different operating model. Traditional support organizations route tickets. Traditional engineering organizations ship features. Neither alone is enough when the stakes are this high. We are pivoting to something different: a customer-facing engineering organization, directly engaged with our customers at scale. This is work a central dev team cannot do from the inside of the network. The Customer Reliability Engineering function is the spine of that pivot. CRE is SRE applied outward, the same engineering discipline, applied to the reliability of the systems our customers run on Cloudflare. You are the engineer who owns the problems that matter most to the customers who matter most, and you contribute directly to our products and tooling, in partnership with Product Engineering, to hold that standard across the entire customer base. The Role CRE is a rapid response team and a proactive engineering team. You fix things at the edge as they come up, and you help build the product capabilities that identify customer issues before they become a crisis. Both modes are equally core. Rapid response. When a customer issue surfaces that is high-severity, cross-layer and complex, you are the engineer who answers. You reproduce the defect, isolate the root cause across Cloudflare's infrastructure and the customer's stack, drive the fix with Product Engineering, and confirm resolution. You hold on-call for high-severity incidents as part of a global shift rotation. Proactive engineering. When no fire is burning, you work with Product Engineering and our platform teams to build the capabilities that make the next fire cheaper or unnecessary: telemetry pipelines that correlate signals across the customer base, detectors that fire before a human notices, diagnostic tooling that scales across hundreds of customers, automation that reduces toil for Customer Support. Every incident you carry generates engineering output that reduces the cost of recurrence. The work compounds. Cloudflare is building CRE as an AI-native function. You will work with and help build agents and tooling that pre-diagnose incidents, surface relevant logs and configuration, and propose fixes with cited evidence. Engineers who ship AI-assisted diagnostics are the ones defining this discipline. What You Might Work On Rapid response: Own a Sev-1 incident where a large financial services customer sees asymmetric latency from a single POP. Trace it through BGP routing and identify transit provider policy change that is required to resolve. Diagnose a recurring WebSocket disconnect a media customer has been experiencing across multiple release cycles. Isolate it to a specific interaction between a Cloudflare service release and the customer's connection lifecycle. Drive the fix with the owning engineering team. Partner with a government customer's SRE team during an active DDoS event. Help them shape their Magic Transit and WAF configuration in real time. Proactive engineering: - Build, with Product Engineering, a distributed tracing capability that correlates Cloudflare edge signals with customer origin metrics so a single query tells the story of a failing request end-to-end. - Ship a detector for a class of WAF false positives silently degrading several customers. Get it into production before the next renewal cycle. - Prototype an AI agent that takes a new customer case, pulls relevant logs and config, and proposes a root cause with linked evidence. Deploy it internally. Measure whether it makes engineers faster. Iterate. Responsibilities Rapid incident response and root cause analysis. Own the most complex, high-severity customer issues end-to-end, from first signal through confirmed resolution. Lead deep-dive debugging across the full stack: edge, network, DNS, transport, APIs, application, customer-side configuration. Reproduce defects, validate fixes with Engineering, and confirm customer-side resolution. Produce postmortems other engineers rely on. Hold on-call for high-severity incidents as part of a global rotation that includes weekends. Proactive reliability engineering. Analyze support and telemetry signals across the customer base to find systemic risks before they become incidents. Contribute monitoring, detection, and diagnostic capability to the core product and the engineering systems that give Customer Support early visibility into customer-affecting issues. Define customer-facing reliability metrics (error rates, resolution times, repeat-contact rates) and drive measurable improvement. Write automation that reduces mean-time-to-detect and mean-time-to-resolve. Cross-functional partnership. Manage the technical escalation lifecycle with clear ownership and timely communication. Partner with Product Engineering to drive fixes, workarounds, and configuration changes that address underlying gaps. Represent the customer reliability perspective in engineering syncs, incident reviews, and post-mortem processes. Technical leadership and enablement. Raise the technical floor of Customer Support through pair-debugging, structured knowledge transfer, and shared tooling. Document diagnostic procedures and resolution patterns in runbooks, internal knowledge bases, and AI skills. Share insights from customer-facing incidents to improve product documentation and operational readiness. Product and platform depth. Maintain deep, current expertise across Cloudflare's product portfolio: edge networking, DNS, CDN, WAF, DDoS mitigation, Zero Trust, Workers, and our developer platform. Anticipate customer impact from new releases and architecture changes. Serve as a go-to subject-matter expert in one or more domains. Requirements - Minimum 5 years of hands-on experience in site reliability engineering, escalation engineering, systems engineering, or a comparable deeply technical support / operations role, with at least 2 years in customer-facing environments. - Strong foundation in networking and security: - TCP/IP fundamentals: OSI model, IPv4/IPv6 addressing, subnetting, routing, switching. - Core protocols: DNS, HTTP/S, TLS/SSL, SMTP, SNMP, NTP. - Routing protocols: BGP, OSPF, including path selection and route propagation. - Firewall concepts: stateful/stateless inspection, rule sets, NAT, ACLs. - VPN and encryption: IPSec, SSL/TLS tunnels, GRE. - Zero Trust architecture, network segmentation, modern security models. - Proficiency with observability and diagnostic tooling: packet capture and analysis (Wireshark, tcpdump), log aggregation (Kibana, Elasticsearch), metrics dashboards (Grafana), distributed tracing. - Strong scripting and automation skills (Bash, Python) with a track record of shipping tooling that improves reliability and reduces toil. - Experience with incident management, postmortem culture, and SLO/SLI-based reliability practices. - Excellent written and verbal communication. Able to convey complex technical information clearly to engineers, leadership, and customers. - Comfort owning ambiguous, cross-layer problems. Composure under pressure during high-severity incidents. Desired Skills & Experience - SRE, DevOps, or platform engineering experience with direct customer-facing accountability. - Deep expertise at both L3/L4 (network infrastructure) and L7 (application protocols, DNS, HTTP, WebSocket). - Expert-level proficiency with Linux command-line tools: curl, dig, git, traceroute, mtr, strace, ss. - Data-at-scale analysis using SQL, PromQL, or equivalent. - Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), and container orchestration (Kubernetes, Docker). - Track record of building internal tooling or diagnostic utilities that measurably improved team efficiency. - Demonstrated technical leadership: mentoring engineers, driving cross-team initiatives, influencing outcomes without direct authority. - Experience applying AI/ML to production engineering or operational workflows. - Comfort engaging directly with enterprise customer engineering teams, including on calls during incidents. Bonus Points - Active Cloudflare user who understands the platform as a practitioner. - Hands-on experience with Workers, Pages, R2, D1, or other developer platform services. - Cloud networking and security experience across AWS, Azure, or GCP. - Web programming (HTML, JavaScript) and regular expressions. - Chaos engineering or formal reliability frameworks (e.g., Google SRE principles). - Managing or configuring non-HTTP services: email, DNS authoritative/recursive, FTP, SSH. Compensation ● For Portugal based hires: Estimated annual salary is between € 61,000 - 84,000 - The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements. Equity This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Staff Site Reliability Engineer, Tools & Systems
Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. About this team and role: We are looking for an experienced and versatile software engineer to work on the tools and systems that support Firefox engineering. This is a broad software engineering role spanning internal engineering systems, developer tooling, workflow automation, and the infrastructure required to operate them. We are looking for an engineer with strong software development skills and meaningful experience deploying and operating production systems. Our Cloud Engineering teams provide shared platforms and foundational services, while engineering teams own the applications and services they run on them. A key part of this role is helping teams succeed in that model by solving difficult operational problems, establishing standards and patterns, and building tooling and automation that makes systems easier to operate. You will also contribute directly to the software, tools, and systems that support Firefox engineering. You will work across projects and technical domains, joining teams or existing efforts when needed and independently taking on problems that require focused ownership. We build in the open. Open source is fundamental to how we work, and contributing back to the broader open-source ecosystem is an important part of the role. What you'll do: - Design, build, deploy, and operate software and systems supporting Firefox engineering. - Contribute to developer tooling, CI/CD, workflow automation, and AI-assisted development tools. - Own complex technical problems end-to-end across software, cloud, and operational layers, improving reliability, performance, observability, and cost efficiency. - Work with Firefox engineering, Cloud Engineering, IT, and other teams to solve problems that span technical and organizational boundaries. - Use telemetry, metrics, and data analysis to investigate problems and guide engineering decisions. - Contribute to architecture and technical strategy, identifying recurring problems and solutions that can be applied across teams. What you'll bring: Strong software engineering skills and substantial hands-on experience deploying and operating production systems are core requirements for this role. We do not expect you to be an expert in every technology or domain listed below. - Strong programming skills in languages such as Python or JavaScript/TypeScript. Experience with C++ or Rust is useful. - Experience building and deploying and operating production systems in cloud environments, including utilizing infrastructure as code such as Terraform. - Experience across several areas such as CI/CD, containers and orchestration, networking, databases, observability, or developer tooling. - Experience using data, telemetry, and metrics to investigate technical problems and make decisions. - Familiarity with modern AI-assisted development tools and an understanding of their capabilities, limitations, and appropriate use. How you work: - You are comfortable jumping into unfamiliar systems and getting them into a sustainable state. - You enjoy moving across projects and technical domains, taking ownership of problems and looking for patterns that make the next one easier to solve. - You work effectively across disciplines and can translate between software, infrastructure, and operational concerns. - You combine hands-on engineering with systems thinking and longer-term technical judgment. - You communicate openly, consistently, and respectfully, and enjoy teaching and helping others build skills in unfamiliar technical areas. What you’ll get: - Generous performance-based bonus plans to all eligible employees - we share in our success as one team - Rich medical, dental, and vision coverage - Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute) - Quarterly all-company wellness days where everyone takes a pause together - Country specific holidays plus a day off for your birthday - One-time home office stipend - Annual professional development budget - Quarterly well-being stipend - Considerable paid parental leave - Employee referral bonus program - Other benefits (life/AD&D, disability, EAP, etc. - varies by country) About Mozilla Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientation s, gender identities, and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. Group: C LI-REMOTE Req ID: R3254 Hiring Ranges: Canada Tier 1 Locations $128,000 - $171,000 CAD Canada Tier 2 Locations $116,000 - $155,000 CAD
Staff Site Reliability Engineer, Tools & Systems
Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. About this team and role: We are looking for an experienced and versatile software engineer to work on the tools and systems that support Firefox engineering. This is a broad software engineering role spanning internal engineering systems, developer tooling, workflow automation, and the infrastructure required to operate them. We are looking for an engineer with strong software development skills and meaningful experience deploying and operating production systems. Our Cloud Engineering teams provide shared platforms and foundational services, while engineering teams own the applications and services they run on them. A key part of this role is helping teams succeed in that model by solving difficult operational problems, establishing standards and patterns, and building tooling and automation that makes systems easier to operate. You will also contribute directly to the software, tools, and systems that support Firefox engineering. You will work across projects and technical domains, joining teams or existing efforts when needed and independently taking on problems that require focused ownership. We build in the open. Open source is fundamental to how we work, and contributing back to the broader open-source ecosystem is an important part of the role. What you'll do: - Design, build, deploy, and operate software and systems supporting Firefox engineering. - Contribute to developer tooling, CI/CD, workflow automation, and AI-assisted development tools. - Own complex technical problems end-to-end across software, cloud, and operational layers, improving reliability, performance, observability, and cost efficiency. - Work with Firefox engineering, Cloud Engineering, IT, and other teams to solve problems that span technical and organizational boundaries. - Use telemetry, metrics, and data analysis to investigate problems and guide engineering decisions. - Contribute to architecture and technical strategy, identifying recurring problems and solutions that can be applied across teams. What you'll bring: Strong software engineering skills and substantial hands-on experience deploying and operating production systems are core requirements for this role. We do not expect you to be an expert in every technology or domain listed below. - Strong programming skills in languages such as Python or JavaScript/TypeScript. Experience with C++ or Rust is useful. - Experience building and deploying and operating production systems in cloud environments, including utilizing infrastructure as code such as Terraform. - Experience across several areas such as CI/CD, containers and orchestration, networking, databases, observability, or developer tooling. - Experience using data, telemetry, and metrics to investigate technical problems and make decisions. - Familiarity with modern AI-assisted development tools and an understanding of their capabilities, limitations, and appropriate use. How you work: - You are comfortable jumping into unfamiliar systems and getting them into a sustainable state. - You enjoy moving across projects and technical domains, taking ownership of problems and looking for patterns that make the next one easier to solve. - You work effectively across disciplines and can translate between software, infrastructure, and operational concerns. - You combine hands-on engineering with systems thinking and longer-term technical judgment. - You communicate openly, consistently, and respectfully, and enjoy teaching and helping others build skills in unfamiliar technical areas. What you’ll get: - Generous performance-based bonus plans to all eligible employees - we share in our success as one team - Rich medical, dental, and vision coverage - Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute) - Quarterly all-company wellness days where everyone takes a pause together - Country specific holidays plus a day off for your birthday - One-time home office stipend - Annual professional development budget - Quarterly well-being stipend - Considerable paid parental leave - Employee referral bonus program - Other benefits (life/AD&D, disability, EAP, etc. - varies by country) About Mozilla Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientation s, gender identities, and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. Group: C LI-REMOTE Req ID: R3254 Hiring Ranges: Remote Sweden 613 200 kr - 817 600 kr SEK
Staff Platform Engineer
About IonQ: IonQ, Inc . [NYSE: IONQ] is the world’s leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing, networking, sensing, and security. IonQ’s newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. In 2025, the company achieved 99.99% two-qubit gate fidelity, setting a world record in quantum computing performance . Headquartered in College Park, Maryland, IonQ has operations in California, Colorado, Massachusetts, Tennessee, Washington, Italy, South Korea, Sweden, Switzerland, Canada, and the United Kingdom. Our quantum computing services are available through all major cloud providers, while we also meet the needs of networking and sensing customers across land, sea, air, and space. IonQ is making quantum platforms more accessible and impactful than ever before. Location: Oxford, England, UK Working pattern: Hybrid Role: We are looking for a Staff Platform Engineer to join the Quantum System Infrastructure team at IonQ, based in our Oxford office. In this role, you will be responsible for the platform that our engineering and science teams use to build, test and deliver quantum systems to customers, contributing to the team's mission of applying DevSecOps principles to deliver reliable, secure and observable infrastructure, on-site and in the cloud. As a Staff Engineer you will play a leading role in shaping the clusters, pipelines, monitoring and remote development environments that support our work in building the world's most advanced quantum systems. You'll have the opportunity to drive meaningful work in a unique environment, operating alongside the physicists and engineers who build those systems, and see vacuum chambers, cryostats and lasers in action on site. Responsibilities: In this position, you will build and run the infrastructure behind our quantum systems, on-site and in the cloud, so the teams who build them can ship changes quickly and safely. You'll have the opportunity to shorten the time from a code change to a running quantum system, contributing directly to the delivery of quantum systems to our customers. As a senior member of the team, you will take on central roles in strategic projects for the Platform team, and will lead on defining, driving and implementing them. You'll work with a wide range of partners and internal customers across IonQ's locations: physicists, lab technicians, firmware and software engineers, IT, product management and production SRE. You'll talk to them, see where they get stuck and fix the cause. Key responsibilities include: - Run and evolve the Kubernetes platform behind each quantum system, and the release process that promotes software onto it (k3s, ArgoCD, Helm) - Make CI faster and more reliable for every engineer, including our scarce hardware-in-the-loop and FPGA build runners and build caches (GitHub Actions) - Make our systems observable: define dashboards and alerts as code for quantum system hardware such as lasers, cryogenics and vacuum, and move them onto IonQ's shared observability platform with our production Site Reliability Engineering (SRE) colleagues (Grafana, OpenTelemetry) - Give every engineer and physicist a ready-to-use remote development environment, on-site or in the cloud, that works with our quantum system hardware - Keep our on-site and cloud infrastructure secure, recoverable, reproducible and reviewable as code (OpenTofu, Atmos), from secrets and access to certificates and identity, and work with IonQ's infrastructure team on shared cloud services - Lead technical decisions and write the runbooks and guides that let other teams change the platform safely themselves Requirements: To be successful, you will need hands-on experience running Linux infrastructure in production, ideally both on-premises and in the cloud, with infrastructure as code, Kubernetes and CI/CD. We're looking for someone who can diagnose problems across the whole stack, from a storage fault to a failing pipeline to a development environment that will not start, who treats observability and security as part of the job rather than an afterthought, and who can lead a piece of work from design to rollout within a fast-moving, highly technical team. You will write mostly Python, shell and OpenTofu. Our product code is Rust and Python: your job will be to make it build and test faster rather than write it. Our platform spans our on-site quantum systems, and many changes reach live quantum systems. Every change goes through review and automated validation before it is applied, so we value people who plan for rollback, test against the real system and write down what they learn. Experience with AI coding tools is helpful, as is an interest in quantum computing though prior experience is not required. You’d be a great fit with: - 5+ years in a Platform, DevOps or Site Reliability role, running Linux systems in production - Infrastructure as code with Terraform or OpenTofu - Running containerised workloads on Kubernetes in production - Building and speeding up CI/CD pipelines, ideally in GitHub Actions - Observability and security for production systems: monitoring, alerting, secrets and access control Benefits: Be part of a team that’s shaping the future of quantum. We offer more than just a role, you’ll join a world class community of scientists, engineers and innovators working to unlock the full potential of quantum computing. We offer a range of benefits, including opportunities to further your career alongside industry leaders, a competitive salary with IonQ stock options, an annual performance bonus, generous annual leave, flexible hybrid working, private medical and dental insurance for you and your family, and much more. Join us and be part of the future of quantum computing. We’re proud to be an equal opportunity employer and welcome applicants from all backgrounds. Compensation will vary based on individual factors such as education, qualifications, and experience of the final candidate(s), specific office location, and calibration against relevant market data and internal team equity. Posted base salary figures are subject to change as new market data becomes available. Our benefits include comprehensive medical, dental, and vision plans, matching 401(k), unlimited PTO and paid holidays, parental/adoption leave, legal insurance, and a home technology stipend. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment. At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued. We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer. US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying “U.S. Person” (e.g., U.S. citizen, U.S. national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work, obtaining any necessary license, and/or confirming the availability of a license exception under U.S. export controls. Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. US Non-Technical Jobs. Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. If you are interested in being a part of our team and mission, we encourage you to apply!
Data Center Network Operations Engineer
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Singapore or Sydney About the department In this role, you will be focused on maintaining the Cloudflare global network. You'll work closely with Cloudflare’s SRE (Site Reliability Engineering) team, Network Engineering team, Network Deployment Engineering team and with various vendors and partners (including hardware vendors, datacenter and network providers, and ISPs) to maintain and improve our global infrastructure. You will further be responsible for the development and implementation of consistent processes and visibility measurements for consistent and effective management of our infrastructure. This is a highly visible position that requires deep technical understanding of datacenter infrastructure, networking (physical), and basic experience with data analysis and project management. To be successful in this position, you should have excellent technical skills, communication skills, and be able to navigate a range of challenges and constraints (e.g. schedule adherence, time zones, and cultures). You will have the opportunity to (literally) build a faster, safer Internet for our millions of users and the billions of web surfers that visit their sites each month. Who you are You will thrive in a hypergrowth engineering environment and be self driven with a keen attention to detail. You will come with a deep technical understanding of Data Center colocation environments, network architecture and server technologies. You will be used to working through partners to support infrastructure delivery to a number of remote locations. You will have had experience managing operational environments, and used to developing new approaches to improve delivery efficiency or operational stability. What you'll do - Collaborating with internal teams (Infrastructure, Network Engineering and SRE). Create documentation and manage remote contractors to complete datacenter tasks, working with hardware manufacturers, datacenter and network providers, logistics partners and other service providers in support of our 330+ cities and 125+ countries - Maintain Data Center environment operational availability - Leverage AI tools to automate repetitive operational tasks, accelerate documentation, and speed up troubleshooting and root-cause analysis - Creating and maintaining documentation, plans, SOP’s, MOP’s etc. - Support and configure network infrastructure where required - Providing feedback to internal teams to support internal tools and external vendor partnerships Required Experience - Experience with Juniper, Cisco and DWDM network equipment - Minimum of 4 years experience of Linux systems administration - Experience managing and instructing remote contractors - Familiarity with work required to stand up infrastructure in remote colocation facilities - Experience running and improving operational processes, including automation tooling, in a rapidly changing environment - Familiarity with day-to-day tasks and projects common to Data Center Operations (deployment, migration, decommissioning etc.) - Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA - Participate in a shared on-call rotation to maintain 24×7 operational availability of the global network. Other Responsibilities May Include - Aggressively seek opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability to deploy and maintain our global infrastructure - Assist with the definition, documentation and implementation of consistent processes across all region - Limited travel Examples of desirable skills, knowledge and experience - Bachelor’s degree; technical background in engineering, computer science, or MIS - Direct experience executing on complex data center/infrastructure projects - Previous experience installing / maintaining data center (and other IT) infrastructure and DCIM tools - Experience running and improving operational processes in a rapidly changing environment - Strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills - Must be proactive with proven ability to learn fast and execute on multiple tasks simultaneously - Ability to manage Microsoft Excel and Google Sheets - Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA - Must be a team player Bonus Points - Experience working with infrastructure in multiple countries - Comfortable with remote “lights-out” and out-of-band access to data center resources - Linux certifications (RHCSA etc.) - Network certifications (CCNA, JNCIA or higher) - Configuration management systems such as Saltstack, Chef, Puppet or Ansible - Scripting or software development experience in Bash, Python or Go-lang - Familiarity with load balancing and reverse proxies such as Nginx, Varnish, HAProxy, Apache - Experience in working within a large scale SaaS vendor What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
AI Operations Engineer
Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Corporate Engineering team is building and scaling the next generation of enterprise AI infrastructure at Robinhood. Our mission is to make AI capabilities reliable, secure, and accessible across the company, enabling teams to build, deploy, and operate intelligent solutions at scale. From enterprise LLM integrations to agentic workflows and hybrid cloud infrastructure, we're creating the foundation that supports how Robinhood leverages AI internally. As an AI Operations Engineer, you'll help support, maintain, and improve the AI platforms and infrastructure used by teams across Robinhood. You'll work hands-on with LLM integrations, automation, monitoring, and production systems, partnering with engineers and internal users to troubleshoot issues and build solutions that make our AI capabilities more reliable and easier to use. This is an opportunity to grow your expertise in AI infrastructure while contributing to a rapidly evolving area of Corporate Engineering. This role is based in our Menlo Park, CA, New York, NY, and Bellevue, WA offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do - Build internal tooling, automation, and self-service solutions that streamline AI operations, reduce manual intervention, and improve the developer experience. - Support and maintain enterprise AI platforms and infrastructure across cloud-based and on-premises environments, helping ensure reliable performance and availability. - Troubleshoot technical issues involving LLM integrations, APIs, model behavior, and system performance, working directly with developers and internal teams to identify and resolve problems. - Support enterprise LLM integrations, including Anthropic Claude and Google Gemini, helping monitor API usage, token consumption, performance, and reliability. - Implement and maintain monitoring, observability, and deployment workflows for AI systems, identifying issues and opportunities to improve operational efficiency. - Collaborate with Product, Software Engineering, Business Systems, and AI Strategy teams to gather feedback, investigate recurring issues, and improve the reliability and usability of enterprise AI solutions. What you bring - Experience in IT Operations, Site Reliability Engineering, or AI infrastructure and support, with a track record of operating complex production systems. - Practical experience working with AI platforms, LLM integrations, or AI-powered applications, including exposure to Anthropic Claude, Google Gemini, or similar models. - Working knowledge of Linux administration and experience writing scripts or automation using Python, Bash, or similar languages. - Familiarity with infrastructure management, configuration, or orchestration tools such as Terraform, Ansible, Chef, or Kubernetes. - Experience troubleshooting production systems, investigating technical issues, and working with monitoring or observability tools. - Strong problem-solving skills, curiosity, and an interest in learning emerging AI technologies and infrastructure. - Ability to communicate technical issues clearly and collaborate with developers, engineers, and internal stakeholders. - Bonus: Exposure to GPU infrastructure, AI workload orchestration, vector databases, RAG applications, agentic frameworks, or hybrid cloud environments. What we offer - Challenging, high-impact work to grow your career. - Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching. - Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents. - Access to the Robinhood Employee Fund that gives eligible US employees the opportunity to invest in a private employee fund that provides exposure to Robinhood Ventures funds. - Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not. - Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more. - Employer-paid life & disability insurance, fertility benefits, and mental health benefits. - Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! - Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $132,000 - $155,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $116,000 - $136,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $103,000 - $121,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
Data Center Network Operations Engineer
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Hiring Locations: Atlanta, GA, Austin, US, Denver, CO, New York, NY, San Francisco, CA, Seattle, WA, Washington DC, US About the department In this role, you will be focused on maintaining the Cloudflare global network. You'll work closely with Cloudflare’s SRE (Site Reliability Engineering) team, Network Engineering team, Network Deployment Engineering team and with various vendors and partners (including hardware vendors, datacenter and network providers, and ISPs) to maintain and improve our global infrastructure. You will further be responsible for the development and implementation of consistent processes and visibility measurements for consistent and effective management of our infrastructure. This is a highly visible position that requires deep technical understanding of datacenter infrastructure, networking (physical), and basic experience with data analysis and project management. To be successful in this position, you should have excellent technical skills, communication skills, and be able to navigate a range of challenges and constraints (e.g. schedule adherence, time zones, and cultures). You will have the opportunity to (literally) build a faster, safer Internet for our millions of users and the billions of web surfers that visit their sites each month. Who you are You will thrive in a hypergrowth engineering environment and be self driven with a keen attention to detail. You will come with a deep technical understanding of Data Center colocation environments, network architecture and server technologies. You will be used to working through partners to support infrastructure delivery to a number of remote locations. You will have had experience managing operational environments, and used to developing new approaches to improve delivery efficiency or operational stability. What you'll do - Collaborating with internal teams (Infrastructure, Network Engineering and SRE). Create documentation and manage remote contractors to complete datacenter tasks, working with hardware manufacturers, datacenter and network providers, logistics partners and other service providers in support of our 330+ cities and 125+ countries - Maintain Data Center environment operational availability - Leverage AI tools to automate repetitive operational tasks, accelerate documentation, and speed up troubleshooting and root-cause analysis - Creating and maintaining documentation, plans, SOP’s, MOP’s etc. - Support and configure network infrastructure where required - Providing feedback to internal teams to support internal tools and external vendor partnerships Required Experience - Experience with Juniper, Cisco and DWDM network equipment - Minimum of 4 years experience of Linux systems administration - Experience managing and instructing remote contractors - Familiarity with work required to stand up infrastructure in remote colocation facilities - Experience running and improving operational processes, including automation tooling, in a rapidly changing environment - Familiarity with day-to-day tasks and projects common to Data Center Operations (deployment, migration, decommissioning etc.) - Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA - Participate in a shared on-call rotation to maintain 24×7 operational availability of the global network. Other Responsibilities May Include - Aggressively seek opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability to deploy and maintain our global infrastructure - Assist with the definition, documentation and implementation of consistent processes across all region - Limited travel Examples of desirable skills, knowledge and experience - Bachelor’s degree; technical background in engineering, computer science, or MIS - Direct experience executing on complex data center/infrastructure projects - Previous experience installing / maintaining data center (and other IT) infrastructure and DCIM tools - Experience running and improving operational processes in a rapidly changing environment - Strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills - Must be proactive with proven ability to learn fast and execute on multiple tasks simultaneously - Ability to manage Microsoft Excel and Google Sheets - Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA - Must be a team player Bonus Points - Multi-lingual; experience working with infrastructure in multiple countries - Comfortable with remote “lights-out” and out-of-band access to data center resources - Linux certifications (RHCSA etc.) - Network certifications (CCNA, JNCIA or higher) - Configuration management systems such as Saltstack, Chef, Puppet or Ansible - Scripting or software development experience in Bash, Python or Go-lang - Familiarity with load balancing and reverse proxies such as Nginx, Varnish, HAProxy, Apache - Experience in working within a large scale SaaS vendor Compensation Compensation may be adjusted depending on work location and level. San Francisco Estimated Base salary $126,000 - $174,000. Seattle, Washington D.C., New York Estimated Base salary $120,000 - $165,000. Austin, Denver, Atlanta Estimated Base salary $98,000 - $123,000. Equity This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Hardware Systems Engineer
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin About The Department Cloudflare’s Infrastructure group is responsible for building our global network. Our Hardware Engineering team helps research, develop, test, and deploy new equipment enabling 20% of the world’s internet traffic to be served smoothly. Deployed across 330 cities in 120+ countries, the hardware we select helps improve the security, reliability, and performance of the Internet. About The Role We need to make thoughtful infrastructure choices affecting a significant portion of the Internet. Hardware we work with includes servers and components, as well as PDUs and network hardware. As a Hardware Systems Engineer, you will work with colleagues on the Engineering teams, Product and Performance teams, and Hardware Sourcing teams to design, qualify and maintain Cloudflare’s worldwide fleet of servers What You'll Do - Support and assist in the end to end server product qualification from concept to deployment, ensuring hardware designs (electrical, thermal and mechanical) are optimized for seamless, large-scale implementation by the Infrastructure Operations team. - Support and assist gathering product requirements for next generation of servers, and work with silicon vendors to assess performance and select the components (CPU, memory, disk, NIC, GPUs etc) - Collaborate closely with strategy, sourcing, and capacity planning teams to steer server infrastructure initiatives in alignment with Cloudflare’s business goals - Collaborate with the Site Reliability Engineering team to onboard and integrate the next generation of servers into provisioning tools and fleet management tools. - Collaborate with performance team and software teams to optimize software performance on the hardware - Collaborate with cross-functional teams to deploy firmware updates, triage hardware problem reports, resolve hardware issues, maintain automation tools. - Communicate your results and updates through blog posts and internal talks Examples Of Desirable Skills, Knowledge And Experience - Bachelor’s degree in Computer Engineering, Electrical Engineering, or Computer Science - Foundational knowledge or internship/academic experience with compute design engineering, validation, performance benchmarking, debugging, and deployment used in the data center - Curiosity and desire to learn about the Cloudflare hardware and products used by 20% of all web sites - Desire to learn how a diverse server fleet is managed at scale with tools such as traffic management, capacity planning and failover mechanisms - Desire to learn the tools Cloudflare uses to maintain and monitor our hardware - Harness AI tools and automation to fundamentally accelerate the qualification lifecycle, driving exponential efficiency gains and quality standards. - Possess the organizational skills and interest to manage cross-functional technical projects, ensuring architectural designs seamlessly align with delivery schedules. - Thrive as a deeply self-motivated engineer in ambiguous environments, demonstrating a strong bias for action and the ability to drive initiatives forward without close supervision. Bonus Points - Master’s degree in Computer Engineering, Electrical Engineering, or Computer Science - Knowledge and experience with server hardware including motherboard designs, chassis designs, thermal designs, as well as CPU, memory & storage technology - Knowledge of bash, python and basic Linux task automation - Knowledge of Redfish, IPMI and server remote management protocols, and experience with firmware updates - Knowledge or experience of performance optimization based on hardware / software codesign - Knowledge and experience of debugging server hardware faults and the ability to engage with our sourcing team and vendors to improve quality - Experience of working with external vendors on server hardware qualification. - Experience of observability and monitoring tools such as Prometheus and Grafana, as well as the ability to observe trends over time - Experience with software development tools and processes such as Git, TeamCity and Jira - Experience in a hyperscale cloud infrastructure role also valuable Compensation Compensation may be adjusted depending on work location. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits - Medical/Rx Insurance - Dental Insurance - Vision Insurance - Flexible Spending Accounts - Commuter Spending Accounts - Fertility & Family Forming Benefits - On-demand mental health support and Employee Assistance Program - Global Travel Medical Insurance Financial Benefits - Short and Long Term Disability Insurance - Life & Accident Insurance - 401(k) Retirement Savings Plan - Employee Stock Participation Plan Time Off - Flexible paid time off covering vacation and sick leave - Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Customer Reliability Engineer
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Singapore Why This Role Exists Cloudflare built its reputation helping build a better Internet, defending millions of sites, giving away SSL and DDoS mitigation when the industry charged premium prices. In an acceleratingly dangerous world, the scope of that mission has changed. We are becoming something more: critical infrastructure. Banks run their payment rails on us. Governments run public services on us. Media companies depend on us during live events. Health systems depend on us to provide care. Reliability for these customers is no longer a feature of our product. It is a mission. Serving that customer base demands a different operating model. Traditional support organizations route tickets. Traditional engineering organizations ship features. Neither alone is enough when the stakes are this high. We are pivoting to something different: a customer-facing engineering organization, directly engaged with our customers at scale. This is work a central dev team cannot do from the inside of the network. The Customer Reliability Engineering function is the spine of that pivot. CRE is SRE applied outward, the same engineering discipline, applied to the reliability of the systems our customers run on Cloudflare. You are the engineer who owns the problems that matter most to the customers who matter most, and you contribute directly to our products and tooling, in partnership with Product Engineering, to hold that standard across the entire customer base. The Role CRE is a rapid response team and a proactive engineering team. You fix things at the edge as they come up, and you help build the product capabilities that identify customer issues before they become a crisis. Both modes are equally core. Rapid response. When a customer issue surfaces that is high-severity, cross-layer and complex, you are the engineer who answers. You reproduce the defect, isolate the root cause across Cloudflare's infrastructure and the customer's stack, drive the fix with Product Engineering, and confirm resolution. You hold on-call for high-severity incidents as part of a global shift rotation. Proactive engineering. When no fire is burning, you work with Product Engineering and our platform teams to build the capabilities that make the next fire cheaper or unnecessary: telemetry pipelines that correlate signals across the customer base, detectors that fire before a human notices, diagnostic tooling that scales across hundreds of customers, automation that reduces toil for Customer Support. Every incident you carry generates engineering output that reduces the cost of recurrence. The work compounds. Cloudflare is building CRE as an AI-native function. You will work with and help build agents and tooling that pre-diagnose incidents, surface relevant logs and configuration, and propose fixes with cited evidence. Engineers who ship AI-assisted diagnostics are the ones defining this discipline. What You Might Work On Rapid response: - Own a Sev-1 incident where a large financial services customer sees asymmetric latency from a single POP. Trace it through BGP routing and origin configuration. Produce the fix upstream. - Diagnose a recurring WebSocket disconnect that a media customer has been fighting for weeks. Isolate it to a specific interaction between WAF and their origin load balancer. Drive the fix with Product Engineering. - Partner with a government customer's SRE team during an active DDoS event. Help them shape their Magic Transit and WAF configuration in real time. Proactive engineering: - Build, with Product Engineering, a distributed tracing capability that correlates Cloudflare edge signals with customer origin metrics so a single query tells the story of a failing request end-to-end. - Ship a detector for a class of WAF false positives silently degrading several customers. Get it into production before the next renewal cycle. - Prototype an AI agent that takes a new customer case, pulls relevant logs and config, and proposes a root cause with linked evidence. Deploy it internally. Measure whether it makes engineers faster. Iterate. Responsibilities Rapid incident response and root cause analysis. Own the most complex, high-severity customer issues end-to-end, from first signal through confirmed resolution. Lead deep-dive debugging across the full stack: edge, network, DNS, transport, APIs, application, customer-side configuration. Reproduce defects, validate fixes with Engineering, and confirm customer-side resolution. Produce postmortems other engineers rely on. Hold on-call for high-severity incidents as part of a global rotation that includes weekends. Proactive reliability engineering. Analyze support and telemetry signals across the customer base to find systemic risks before they become incidents. Contribute monitoring, detection, and diagnostic capability to the core product and the engineering systems that give Customer Support early visibility into customer-affecting issues. Define customer-facing reliability metrics (error rates, resolution times, repeat-contact rates) and drive measurable improvement. Write automation that reduces mean-time-to-detect and mean-time-to-resolve. Cross-functional partnership. Manage the technical escalation lifecycle with clear ownership and timely communication. Partner with Product Engineering to drive fixes, workarounds, and configuration changes that address underlying gaps. Represent the customer reliability perspective in engineering syncs, incident reviews, and post-mortem processes. Technical leadership and enablement. Raise the technical floor of Customer Support through pair-debugging, structured knowledge transfer, and shared tooling. Document diagnostic procedures and resolution patterns in runbooks, internal knowledge bases, and AI skills. Share insights from customer-facing incidents to improve product documentation and operational readiness. Product and platform depth. Maintain deep, current expertise across Cloudflare's product portfolio: edge networking, DNS, CDN, WAF, DDoS mitigation, Zero Trust, Workers, and our developer platform. Anticipate customer impact from new releases and architecture changes. Serve as a go-to subject-matter expert in one or more domains. Requirements - Minimum 5 years of hands-on experience in site reliability engineering, escalation engineering, systems engineering, or a comparable deeply technical support / operations role, with at least 2 years in customer-facing environments. - Strong foundation in networking and security: - TCP/IP fundamentals: OSI model, IPv4/IPv6 addressing, subnetting, routing, switching. - Core protocols: DNS, HTTP/S, TLS/SSL, SMTP, SNMP, NTP. - Routing protocols: BGP, OSPF, including path selection and route propagation. - Firewall concepts: stateful/stateless inspection, rule sets, NAT, ACLs. - VPN and encryption: IPSec, SSL/TLS tunnels, GRE. - Zero Trust architecture, network segmentation, modern security models. - Proficiency with observability and diagnostic tooling: packet capture and analysis (Wireshark, tcpdump), log aggregation (Kibana, Elasticsearch), metrics dashboards (Grafana), distributed tracing. - Strong scripting and automation skills (Bash, Python) with a track record of shipping tooling that improves reliability and reduces toil. - Experience with incident management, postmortem culture, and SLO/SLI-based reliability practices. - Excellent written and verbal communication. Able to convey complex technical information clearly to engineers, leadership, and customers. - Comfort owning ambiguous, cross-layer problems. Composure under pressure during high-severity incidents. Desired Skills & Experience - SRE, DevOps, or platform engineering experience with direct customer-facing accountability. - Deep expertise at both L3/L4 (network infrastructure) and L7 (application protocols, DNS, HTTP, WebSocket). - Expert-level proficiency with Linux command-line tools: curl, dig, git, traceroute, mtr, strace, ss. - Data-at-scale analysis using SQL, PromQL, or equivalent. - Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), and container orchestration (Kubernetes, Docker). - Track record of building internal tooling or diagnostic utilities that measurably improved team efficiency. - Demonstrated technical leadership: mentoring engineers, driving cross-team initiatives, influencing outcomes without direct authority. - Experience applying AI/ML to production engineering or operational workflows. - Comfort engaging directly with enterprise customer engineering teams, including on calls during incidents. Bonus Points - Active Cloudflare user who understands the platform as a practitioner. - Hands-on experience with Workers, Pages, R2, D1, or other developer platform services. - Cloud networking and security experience across AWS, Azure, or GCP. - Web programming (HTML, JavaScript) and regular expressions. - Chaos engineering or formal reliability frameworks (e.g., Google SRE principles). - Managing or configuring non-HTTP services: email, DNS authoritative/recursive, FTP, SSH. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Staff Site Reliability Engineer, Tools & Systems
Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. About this team and role: We are looking for an experienced and versatile software engineer to work on the tools and systems that support Firefox engineering. This is a broad software engineering role spanning internal engineering systems, developer tooling, workflow automation, and the infrastructure required to operate them. We are looking for an engineer with strong software development skills and meaningful experience deploying and operating production systems. Our Cloud Engineering teams provide shared platforms and foundational services, while engineering teams own the applications and services they run on them. A key part of this role is helping teams succeed in that model by solving difficult operational problems, establishing standards and patterns, and building tooling and automation that makes systems easier to operate. You will also contribute directly to the software, tools, and systems that support Firefox engineering. You will work across projects and technical domains, joining teams or existing efforts when needed and independently taking on problems that require focused ownership. We build in the open. Open source is fundamental to how we work, and contributing back to the broader open-source ecosystem is an important part of the role. What you'll do: - Design, build, deploy, and operate software and systems supporting Firefox engineering. - Contribute to developer tooling, CI/CD, workflow automation, and AI-assisted development tools. - Own complex technical problems end-to-end across software, cloud, and operational layers, improving reliability, performance, observability, and cost efficiency. - Work with Firefox engineering, Cloud Engineering, IT, and other teams to solve problems that span technical and organizational boundaries. - Use telemetry, metrics, and data analysis to investigate problems and guide engineering decisions. - Contribute to architecture and technical strategy, identifying recurring problems and solutions that can be applied across teams. What you'll bring: Strong software engineering skills and substantial hands-on experience deploying and operating production systems are core requirements for this role. We do not expect you to be an expert in every technology or domain listed below. - Strong programming skills in languages such as Python or JavaScript/TypeScript. Experience with C++ or Rust is useful. - Experience building and deploying and operating production systems in cloud environments, including utilizing infrastructure as code such as Terraform. - Experience across several areas such as CI/CD, containers and orchestration, networking, databases, observability, or developer tooling. - Experience using data, telemetry, and metrics to investigate technical problems and make decisions. - Familiarity with modern AI-assisted development tools and an understanding of their capabilities, limitations, and appropriate use. How you work: - You are comfortable jumping into unfamiliar systems and getting them into a sustainable state. - You enjoy moving across projects and technical domains, taking ownership of problems and looking for patterns that make the next one easier to solve. - You work effectively across disciplines and can translate between software, infrastructure, and operational concerns. - You combine hands-on engineering with systems thinking and longer-term technical judgment. - You communicate openly, consistently, and respectfully, and enjoy teaching and helping others build skills in unfamiliar technical areas. What you’ll get: - Generous performance-based bonus plans to all eligible employees - we share in our success as one team - Rich medical, dental, and vision coverage - Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute) - Quarterly all-company wellness days where everyone takes a pause together - Country specific holidays plus a day off for your birthday - One-time home office stipend - Annual professional development budget - Quarterly well-being stipend - Considerable paid parental leave - Employee referral bonus program - Other benefits (life/AD&D, disability, EAP, etc. - varies by country) About Mozilla Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientation s, gender identities, and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. Group: C LI-REMOTE Req ID: R3254 Hiring Ranges: Remote Finland €56.000 - €74.000 EUR
Staff Software Engineer, Observability/Site Reliab...
PsiQuantum’s mission is to build the first useful quantum computers—machines capable of delivering the breakthroughs the field has long promised. Since our founding in 2016, our singular focus has been to build and deploy million-qubit, fault-tolerant quantum systems. Quantum computers harness the laws of quantum mechanics to solve problems that even the most advanced supercomputers or AI systems will never reach. Their impact will span energy, pharmaceuticals, finance, agriculture, transportation, materials, and other foundational industries. Our architecture and approach is based on silicon photonics. By leveraging the advanced semiconductor manufacturing industry—including partners like GlobalFoundries—we use the same high-volume processes that already produce billions of chips for telecom and consumer electronics. Photonics offers natural advantages for scale: photons don’t feel heat, are immune to electromagnetic interference, and integrate with existing cryogenic cooling and standard fiber-optic infrastructure. In 2024, PsiQuantum announced government-funded projects to support the build-out of our first utility-scale quantum computers in Brisbane, Australia, and Chicago, Illinois. These initiatives reflect a growing recognition that quantum computing will be strategically and economically defining—and that now is the time to scale. PsiQuantum also develops the algorithms and software needed to make these systems commercially valuable. Our application, software, and industry teams work directly with leading Fortune 500 companies—including Lockheed Martin, Mercedes-Benz, Boehringer Ingelheim, and Mitsubishi Chemical—to prepare quantum solutions for real-world impact. Quantum computing is not an extension of classical computing. It represents a fundamental shift—and a path to mastering challenges that cannot be solved any other way. The potential is enormous, and we have a clear path to make it real. Come join us. Job Summary The Observability team builds and runs the telemetry platform that lets PsiQuantum see how its quantum computing systems, and the infrastructure behind them, are behaving. We collect metrics, logs, and traces from on-premises Kubernetes clusters, cloud infrastructure, and the custom hardware that makes up a photonic quantum computer, including control electronics and cryostats. Engineering, operations, hardware, and research teams rely on this data to run the machine, catch problems early, and work out what went wrong when something fails. We are looking for a Staff Software Engineer to join the Observability team. You will wire up OpenTelemetry instrumentation and collection, run and scale Prometheus and Grafana, and turn raw signals into dashboards and alerts that people trust. A large part of the job is working with hardware teams: deciding what their devices should report, and getting that data off the device and into the platform reliably. This is a hands-on role with Staff-level scope. You will own major parts of the observability stack from design through operation, share the team's on-call rotation, and set the conventions other teams follow when they instrument their own systems. You will combine hands-on delivery with technical leadership, sound judgment under ambiguity, and a strong bias toward simple, maintainable systems. Responsibilities - Design, deploy, and operate the observability platform across on-premises Kubernetes and cloud, covering collection, storage, querying, visualization, and alerting for metrics, logs, and traces. - Roll out OpenTelemetry across the fleet: deploy and configure Collectors, design telemetry pipelines, and help service teams adopt OTel SDKs and instrumentation in Python, Rust, and other languages. - Run Prometheus in production, including service discovery, scrape configuration, recording and alerting rules, Alertmanager routing, retention, high availability, and long-term storage. - Manage Grafana dashboards, alerts, and data sources as code so they are versioned, reviewed, and reproducible across environments. - Work with hardware teams to instrument custom devices, control electronics, cryostats, and other lab equipment; build the exporters and collectors that bring device telemetry into the platform, including from equipment that was never designed to be monitored. - Define and publish telemetry standards - metric and label naming, cardinality budgets, structured logging, trace context propagation, and resource attributes - so data from different teams and systems can be correlated. - Partner with service owners and operations teams to define SLOs and alerts that reflect real impact, reduce alert noise, and make every page actionable. - Take part in the team's on-call rotation: respond to incidents affecting the observability platform, help other teams diagnose production issues with telemetry, and lead blameless post-incident reviews through to completed fixes. - Run the platform as a production service in its own right, with capacity planning, cost management, upgrades, backup and recovery, and monitoring of the monitoring stack itself, delivered through GitLab CI/CD and infrastructure as code. - Use AI and LLM tooling to accelerate engineering and operational work responsibly - including coding assistants, query and dashboard generation, and incident analysis - while applying rigorous review, security, and validation practices. - Work with the team's technical lead on architecture and roadmap; lead design reviews, mentor engineers, document consequential decisions, and coordinate with software, hardware, research, infrastructure, and operations teams to turn their observability needs into a shared plan. Daily Functions - Instrument and collect: Configure OTel Collectors and Prometheus scrape targets, write exporters, and help teams instrument new services and devices. - Build and review: Write code and configuration, review merge requests for platform and dashboard changes, and simplify pipelines that are hard to understand or operate. - Work with hardware teams: Learn how a new device or cryostat behaves, agree on what to measure and alert on, and get its data flowing. - Watch and respond: Check platform health and alert quality, handle on-call pages, and help other teams debug with metrics, logs, and traces. - Shape the platform: Work through storage, retention, cost, and tooling tradeoffs with the technical lead; unblock other engineers; keep near-term work aligned with the roadmap. - Apply AI with judgment: Use LLM-assisted tools for queries, configuration, code, and documentation, then verify outputs to the standard expected for production infrastructure. Experience - 8+ years of professional software, infrastructure, or site reliability engineering experience, including significant time building and operating observability systems in production. - A Bachelor's or Master's degree in Computer Science, Computer Engineering, Electrical Engineering, Mathematics, Physics, or a closely related technical discipline is required. - Deep hands-on experience with Prometheus and Grafana, including PromQL, recording and alerting rules, Alertmanager, exporters, dashboard design, and running both reliably at scale. - Production experience with OpenTelemetry, including the Collector, OTLP, SDK and automatic instrumentation, and semantic conventions. - Hands-on experience running workloads on self-managed, on-premises Kubernetes and in the cloud, with containers, Helm, and infrastructure as code such as Terraform; practical experience with GitLab and GitLab CI is strongly preferred. - Strong programming skills in Python and at least one of Go or Rust, with the ability to write production-quality exporters, Collector components, and automation rather than only configuring off-the-shelf tools. - Solid knowledge of Linux and networking fundamentals, including processes, filesystems, resource limits, DNS, TCP/IP, and TLS, and experience debugging distributed systems from the host up. - Experience carrying a pager for production systems, leading incident response, running post-incident reviews, and designing alerts people act on. - Staff-level technical leadership: leading design work, setting standards other teams adopt, mentoring engineers, influencing across teams, and communicating tradeoffs to technical and non-technical stakeholders. - Proficiency with modern AI/LLM engineering tools, such as coding copilots and agents, model APIs, and retrieval workflows; a disciplined approach to privacy, security, hallucination risk, and generated-code review. - Ability to work closely with hardware, electronics, and research teams across sites and time zones, in a fast-moving environment where requirements evolve as the quantum computer itself evolves Nice to Haves - Experience with scalable metrics, log, and trace backends such as Thanos, Mimir, VictoriaMetrics, Loki, Tempo, OpenSearch, or ClickHouse. - Experience collecting telemetry from laboratory or industrial equipment over protocols such as Modbus, OPC UA, SNMP, SCPI, or serial interfaces, or through vendor SDKs. - Familiarity with cryogenic, vacuum, laser, or other lab systems, or with software used in laboratories, data centers, or advanced manufacturing. - Experience with high-frequency or high-cardinality time-series data, including downsampling, aggregation, and data lifecycle management. - Experience running observability across multiple sites and hybrid on-premises and cloud environments, including sites with constrained network connectivity. - Experience with eBPF-based observability, continuous profiling, or Kubernetes operators. - Experience with SLO tooling, synthetic monitoring, or incident management platforms such as PagerDuty. - Familiarity with VAST Data, Kafka, and AWS. - Contributions to OpenTelemetry, Prometheus, Grafana, or related open-source projects. - A background in physics or quantum computing is helpful but not required; curiosity, systems thinking, and motivation to learn the domain are essential. Note: PsiQuantum will only reach out to you using an official PsiQuantum email address and will never ask you for bank account information as part of the interview process. Please report any suspicious activity to recruiting@psiquantum.com . We are not accepting unsolicited resumes from employment agencies. Base pay is one part of the total compensation package. Full-time roles are eligible for equity and benefits. Our compensation ranges reflect the cost of labor across multiple U.S. geographic markets, and we pay based on defined geographic zones. This position may be filled within one of the following U.S. geographic zones, each with its own salary range. Actual compensation may vary outside of these ranges and is dependent on various factors including, but not limited to, a candidate's qualifications, relevant education and training, competencies, experience, geographic location, business needs, and internal equity. Your recruiter can share more details about the salary range applicable to your location during the hiring process. - Zone 1 - Bay Area and NYC - Zone 2 - Examples include Los Angeles and Washington DC - Zone 3 - Examples include Austin, Chicago, and Sacramento - Zone 4 - Examples include Nashville and Phoenix/Tempe and many remote locations This position includes the following benefits: competitive health coverage for you and your dependents, 401(k) with company match, equity grants, access to financial wellness tools and planning resources, wellness benefits, family support programs, life and disability insurance, paid leave programs, company-designated paid holidays, discretionary time off (DTO), and an end-of-year company shutdown. Some of these benefits have eligibility requirements and may vary based on location, role, or employment status. Many of these benefits are subsidized or fully paid for by the company. The e s timated annual base salary range for this role is: Zone 1 $235,600 - $276,800 USD Zone 2 $212,000 - $249,100 USD Zone 3 $188,400 - $221,400 USD Zone 4 $164,900 - $193,800 USD
Staff Site Reliability Engineer, Tools & Systems
Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. About this team and role: We are looking for an experienced and versatile software engineer to work on the tools and systems that support Firefox engineering. This is a broad software engineering role spanning internal engineering systems, developer tooling, workflow automation, and the infrastructure required to operate them. We are looking for an engineer with strong software development skills and meaningful experience deploying and operating production systems. Our Cloud Engineering teams provide shared platforms and foundational services, while engineering teams own the applications and services they run on them. A key part of this role is helping teams succeed in that model by solving difficult operational problems, establishing standards and patterns, and building tooling and automation that makes systems easier to operate. You will also contribute directly to the software, tools, and systems that support Firefox engineering. You will work across projects and technical domains, joining teams or existing efforts when needed and independently taking on problems that require focused ownership. We build in the open. Open source is fundamental to how we work, and contributing back to the broader open-source ecosystem is an important part of the role. What you'll do: - Design, build, deploy, and operate software and systems supporting Firefox engineering. - Contribute to developer tooling, CI/CD, workflow automation, and AI-assisted development tools. - Own complex technical problems end-to-end across software, cloud, and operational layers, improving reliability, performance, observability, and cost efficiency. - Work with Firefox engineering, Cloud Engineering, IT, and other teams to solve problems that span technical and organizational boundaries. - Use telemetry, metrics, and data analysis to investigate problems and guide engineering decisions. - Contribute to architecture and technical strategy, identifying recurring problems and solutions that can be applied across teams. What you'll bring: Strong software engineering skills and substantial hands-on experience deploying and operating production systems are core requirements for this role. We do not expect you to be an expert in every technology or domain listed below. - Strong programming skills in languages such as Python or JavaScript/TypeScript. Experience with C++ or Rust is useful. - Experience building and deploying and operating production systems in cloud environments, including utilizing infrastructure as code such as Terraform. - Experience across several areas such as CI/CD, containers and orchestration, networking, databases, observability, or developer tooling. - Experience using data, telemetry, and metrics to investigate technical problems and make decisions. - Familiarity with modern AI-assisted development tools and an understanding of their capabilities, limitations, and appropriate use. How you work: - You are comfortable jumping into unfamiliar systems and getting them into a sustainable state. - You enjoy moving across projects and technical domains, taking ownership of problems and looking for patterns that make the next one easier to solve. - You work effectively across disciplines and can translate between software, infrastructure, and operational concerns. - You combine hands-on engineering with systems thinking and longer-term technical judgment. - You communicate openly, consistently, and respectfully, and enjoy teaching and helping others build skills in unfamiliar technical areas. What you’ll get: - Generous performance-based bonus plans to all eligible employees - we share in our success as one team - Rich medical, dental, and vision coverage - Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute) - Quarterly all-company wellness days where everyone takes a pause together - Country specific holidays plus a day off for your birthday - One-time home office stipend - Annual professional development budget - Quarterly well-being stipend - Considerable paid parental leave - Employee referral bonus program - Other benefits (life/AD&D, disability, EAP, etc. - varies by country) About Mozilla Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientation s, gender identities, and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. Group: C LI-REMOTE Req ID: R3254 Hiring Ranges: Remote Germany €81.000 - €108.000 EUR
Staff Platform Engineer
About IonQ: IonQ, Inc . [NYSE: IONQ] is the world’s leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing, networking, sensing, and security. IonQ’s newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. In 2025, the company achieved 99.99% two-qubit gate fidelity, setting a world record in quantum computing performance . Headquartered in College Park, Maryland, IonQ has operations in California, Colorado, Massachusetts, Tennessee, Washington, Italy, South Korea, Sweden, Switzerland, Canada, and the United Kingdom. Our quantum computing services are available through all major cloud providers, while we also meet the needs of networking and sensing customers across land, sea, air, and space. IonQ is making quantum platforms more accessible and impactful than ever before. Location: Oxford, England, UK Working pattern: Hybrid Role: We are looking for a Staff Platform Engineer to join the Quantum System Infrastructure team at IonQ, based in our Oxford office. In this role, you will be responsible for the platform that our engineering and science teams use to build, test and deliver quantum systems to customers, contributing to the team's mission of applying DevSecOps principles to deliver reliable, secure and observable infrastructure, on-site and in the cloud. As a Staff Engineer you will play a leading role in shaping the clusters, pipelines, monitoring and remote development environments that support our work in building the world's most advanced quantum systems. You'll have the opportunity to drive meaningful work in a unique environment, operating alongside the physicists and engineers who build those systems, and see vacuum chambers, cryostats and lasers in action on site. Responsibilities: In this position, you will build and run the infrastructure behind our quantum systems, on-site and in the cloud, so the teams who build them can ship changes quickly and safely. You'll have the opportunity to shorten the time from a code change to a running quantum system, contributing directly to the delivery of quantum systems to our customers. As a senior member of the team, you will take on central roles in strategic projects for the Platform team, and will lead on defining, driving and implementing them. You'll work with a wide range of partners and internal customers across IonQ's locations: physicists, lab technicians, firmware and software engineers, IT, product management and production SRE. You'll talk to them, see where they get stuck and fix the cause. Key responsibilities include: - Run and evolve the Kubernetes platform behind each quantum system, and the release process that promotes software onto it (k3s, ArgoCD, Helm) - Make CI faster and more reliable for every engineer, including our scarce hardware-in-the-loop and FPGA build runners and build caches (GitHub Actions) - Make our systems observable: define dashboards and alerts as code for quantum system hardware such as lasers, cryogenics and vacuum, and move them onto IonQ's shared observability platform with our production Site Reliability Engineering (SRE) colleagues (Grafana, OpenTelemetry) - Give every engineer and physicist a ready-to-use remote development environment, on-site or in the cloud, that works with our quantum system hardware - Keep our on-site and cloud infrastructure secure, recoverable, reproducible and reviewable as code (OpenTofu, Atmos), from secrets and access to certificates and identity, and work with IonQ's infrastructure team on shared cloud services - Lead technical decisions and write the runbooks and guides that let other teams change the platform safely themselves Requirements: To be successful, you will need hands-on experience running Linux infrastructure in production, ideally both on-premises and in the cloud, with infrastructure as code, Kubernetes and CI/CD. We're looking for someone who can diagnose problems across the whole stack, from a storage fault to a failing pipeline to a development environment that will not start, who treats observability and security as part of the job rather than an afterthought, and who can lead a piece of work from design to rollout within a fast-moving, highly technical team. You will write mostly Python, shell and OpenTofu. Our product code is Rust and Python: your job will be to make it build and test faster rather than write it. Our platform spans our on-site quantum systems, and many changes reach live quantum systems. Every change goes through review and automated validation before it is applied, so we value people who plan for rollback, test against the real system and write down what they learn. Experience with AI coding tools is helpful, as is an interest in quantum computing though prior experience is not required. You’d be a great fit with: - 5+ years in a Platform, DevOps or Site Reliability role, running Linux systems in production - Infrastructure as code with Terraform or OpenTofu - Running containerised workloads on Kubernetes in production - Building and speeding up CI/CD pipelines, ideally in GitHub Actions - Observability and security for production systems: monitoring, alerting, secrets and access control Benefits: Be part of a team that’s shaping the future of quantum. We offer more than just a role, you’ll join a world class community of scientists, engineers and innovators working to unlock the full potential of quantum computing. We offer a range of benefits, including opportunities to further your career alongside industry leaders, a competitive salary with IonQ stock options, an annual performance bonus, generous annual leave, flexible hybrid working, private medical and dental insurance for you and your family, and much more. Join us and be part of the future of quantum computing. We’re proud to be an equal opportunity employer and welcome applicants from all backgrounds. Compensation will vary based on individual factors such as education, qualifications, and experience of the final candidate(s), specific office location, and calibration against relevant market data and internal team equity. Posted base salary figures are subject to change as new market data becomes available. Our benefits include comprehensive medical, dental, and vision plans, matching 401(k), unlimited PTO and paid holidays, parental/adoption leave, legal insurance, and a home technology stipend. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment. At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued. We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer. US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying “U.S. Person” (e.g., U.S. citizen, U.S. national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work, obtaining any necessary license, and/or confirming the availability of a license exception under U.S. export controls. Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. US Non-Technical Jobs. Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. If you are interested in being a part of our team and mission, we encourage you to apply!
Senior Incident and Escalations Manager
The Incident and Escalation Management team (IEM) is part of Datadog's Global Support Engineering (GSE) organization. IEM exists to continuously improve Datadog's overall customer experience during incidents and other critical moments. We're looking for experts with a background in incident management and escalation handling to provide fast incident response, clear ownership, and calm, confident communication for our global customer base. In this individual contributor role, you will play a key part in customer communication, technical engagement, and incident management for our global customers. You will also implement processes and automations, use the same incident and case management tools we build for our customers, and help shape how they evolve. At Datadog, we place value in our office culture — the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What you'll do: - Lead the response to our most complex, ambiguous, and high-impact incidents and escalations from start to finish. Set the response strategy, drive cross-functional coordination, and maintain clear ownership through resolution. - Navigate competing priorities across multiple critical customer situations, independently assessing business and technical impact and determining the appropriate response and escalation strategy. - Represent IEM to regional Support, Sales, and Engineering leadership, building the standing and relationships that let you drive a response when a situation moves faster than process allows. - Lead communications during highly sensitive, public, or large-scale incidents, adapting communication strategies for customers, internal leadership, and other stakeholders. - Act as a trusted incident and escalation partner across Support, Engineering, Product, and other teams, influencing decisions and driving alignment when ownership or the path to resolution is unclear. - Lead high-impact, cross-functional projects that improve how Datadog manages incidents and escalations at scale, identifying systemic gaps and translating them into sustainable operational improvements. - Establish and evolve incident and escalation best practices, documentation, runbooks, and training, raising the quality and consistency of response across the organization. - Mentor and develop other IEMs or GSEs members, provide guidance during complex situations, contribute to interviewing and hiring, and help raise the operational bar for the team. - Design and champion proactive monitoring and detection strategies that surface customer-impacting risks earlier and enable teams to act before issues escalate. - Identify systemic patterns across incidents, escalations, customer infrastructure, and product behavior, and influence Engineering and Product partners to address root causes and reduce recurrence. Who you are: - 8+ years of related professional experience, including at least 4 years of experience in incident management and customer escalations, with demonstrable ownership of major, high-impact incidents and business-critical customer escalations in SaaS, cloud, observability, or similarly complex software environments - Significant experience in a hands-on technical role at a software or cloud company, such as Support Engineering, Site Reliability Engineering, Solutions Architecture, or a similar technical function - Strong understanding of cloud computing, distributed systems, and modern software architectures, with the ability to reason across multiple technical domains and system dependencies; scripting ability in Python, JavaScript, or shell is a plus - Demonstrated ability to lead through ambiguity during high-pressure, high-visibility situations, evaluate complex technical and business factors, and determine an effective incident or escalation strategy - Experience operating as the sole or most senior incident responder in a region or timezone — making consequential decisions without an in-hours escalation path, and working effectively with customers and internal teams across different cultures and working norms. - Experience identifying systemic patterns across incidents or escalations and translating them into operational, process, or technical improvements that reduce recurrence - Proven experience driving complex, cross-functional projects from conception through delivery and influencing improvements beyond your immediate area of ownership - Exceptional written and verbal English communication skills, with the judgment to communicate effectively with technical teams, customers, and senior stakeholders during sensitive situations - Bachelor's degree in Computer Science, Information Science/Technology, Engineering, or equivalent practical experience Datadog values people from all walks of life. We understand not everyone will meet all the below qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: - Generous and competitive US benefits - New hire stock equity (RSUs) and employee stock purchase plan - Continuous career development and pathing opportunities - Product training to develop an in-depth understanding of our product and space - Best in breed onboarding - Internal mentor and buddy program cross-departmentally - Friendly and inclusive workplace culture Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .
Incident and Escalations Manager 3 - US-West
The Incident and Escalation Management team (IEM) is part of Datadog's Global Support Engineering (GSE) organization. IEM exists to continuously improve Datadog's overall customer experience during incidents and other critical moments. We're looking for experts with a background in incident management and escalation handling to provide fast incident response, clear ownership, and calm, confident communication for our global customer base. In this individual contributor role, you will play a key part in customer communication, technical engagement, and incident management for our global customers. You will also implement processes and automations, use the same incident and case management tools we build for our customers, and help shape how they evolve. At Datadog, we place value in our office culture — the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: - Drive incidents and escalations to resolution from start to finish, including triage, coordination with our support, engineering and product teams. Own the response and keep customers and internal teams informed throughout. - Independently coordinate cross-functional stakeholders through complex incidents and escalations, making the call on prioritization, response strategy, and when to pull in additional teams or leadership. - Own communications during active incidents, including sensitive, large-scale, and publicly visible events, adapting the message for customers, internal teams, and leadership. - Lead projects that deliver operational improvements to how IEM detects, manages, and communicates during incidents and escalations as Datadog and its products evolve. - Create, maintain, and improve incident and escalation documentation, runbooks, and training materials, and lead retrospectives that turn individual incidents into durable process change. - Mentor peers on incident and escalation management best practices, and contribute to interviewing and hiring. - Design and implement real-time and proactive monitoring of customer infrastructure to surface customer-impacting risks before they escalate. - Identify recurring cloud infrastructure and product issues across incidents and escalations, and partner with Engineering to feed findings back and reduce recurrence. Who You Are: - 5+ years of related professional experience, including experience in incident management and customer escalations, with demonstrable ownership of complex incidents and critical customer situations; experience in a SaaS, cloud, or observability environment is a plus - 2+ years of experience in a hands-on technical role at a software or cloud company, such as Support Engineering, Site Reliability Engineering, Solutions Architecture, or a similar technical function - Strong familiarity with cloud computing and modern software architectures; scripting ability in Python, JavaScript, or shell is a plus - Ability to correlate behaviors across known system interdependencies, assess customer and technical impact, and make sound decisions while remaining calm in high-pressure and ambiguous situations - Experience independently coordinating cross-functional stakeholders and driving complex incidents and escalations toward resolution - Experience driving projects from conception through delivery, with strong problem-solving skills and the ability to operate effectively in a fast-paced environment - Strong written and verbal English communication skills, with the ability to communicate clearly with both technical and customer-facing audiences - Bachelor's degree in Computer Science, Information Science/Technology, Engineering, or equivalent practical experience Datadog values people from all walks of life. We understand not everyone will meet all the below qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: - Generous and competitive US benefits - New hire stock equity (RSUs) and employee stock purchase plan - Continuous career development and pathing opportunities - Product training to develop an in-depth understanding of our product and space - Best in breed onboarding - Internal mentor and buddy program cross-departmentally - Friendly and inclusive workplace culture Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. LI-Hybrid Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $104,000 - $138,000 USD About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .
Staff Site Reliability Engineer
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. ABOUT THE TEAM: CorpTech Platform is the internal engineering force multiplier behind Anduril’s corporate systems. It drives CorpTech engineering forward through strategic investment in data platforms, software platforms, QA and release excellence, ERP engineering, and AI infrastructure. We build the foundations that power both CorpOS, enabling Finance and Growth to operate with speed and precision, and ArsenalOS, the digital backbone of Anduril’s hardware enterprise. By unifying systems, accelerating development velocity, and embedding intelligence into every layer, CorpTech Platform transforms how the company operates end to end. We are also driving Anduril toward becoming an autonomous enterprise. Through initiatives like the Autonomous Software Factory, we are rethinking how software is built, tested, deployed, and evolved by integrating AI directly into the engineering lifecycle. CorpTech Platform is how Anduril scales its business systems with the same rigor, speed, and adaptability as its mission critical products. ABOUT THE JOB: This Staff SRE role sets the reliability architecture for the systems that run Anduril’s business and manufacturing operations. You are not responding to tickets. You are the person who decides how production works: how services are observed, how deployments are safe, how incidents are managed, and how reliability scales as the platform grows. You own the infrastructure and mechanisms that make reliability a property of the platform rather than a function of individual heroics. The role carries broad organizational reach. You will influence how software engineering teams across CorpTech Platform build and operate their systems, set the standards that govern production readiness, and make infrastructure decisions that affect every service in the portfolio. You bring both deep systems expertise and the judgment to know which reliability investments matter most at each stage of the platform’s growth. WHAT YOU"LL DO: - Set the reliability architecture for CorpTech Platform’s production environment, including observability infrastructure, deployment systems, incident management, capacity planning, and failure-domain isolation. - Design and operate the observability platform, including metrics, distributed tracing, structured logging, alerting, and dashboarding infrastructure that gives engineering teams real production visibility at scale. - Own deployment infrastructure and release-safety mechanisms, including progressive rollout systems, canary analysis, automated rollback, and deployment gates that let the organization ship fast without gambling on production stability. - Define and govern SLO frameworks that make reliability measurable and actionable, creating shared language between SRE, product engineering, and leadership for making trade-off decisions. - Identify systemic reliability risks across the platform and drive infrastructure or automation investments that eliminate entire failure classes rather than patching individual symptoms. - Establish production-readiness standards and review processes that engineering teams adopt during design and pre-launch, embedding reliability into the development lifecycle rather than bolting it on after release. - Lead incident response for complex, multi-system failures and drive post-incident processes that produce durable systemic improvements rather than shallow fixes. - Develop reliability patterns for AI-enabled systems, including monitoring for model behavior drift, non-deterministic output degradation, and graceful fallback under novel failure modes. - Provide technical direction to SRE and infrastructure engineers, facilitate cross-team architecture decisions, and represent reliability concerns in platform-level planning and prioritization. - Drive capacity planning, cost optimization, and performance engineering for the platform’s critical paths and shared infrastructure. REQUIRED QUALIFICATIONS: - 10+ years of experience in site reliability engineering, production engineering, infrastructure engineering, or a closely related discipline, including experience operating at architecture or platform-wide scope. - Demonstrated experience designing and owning reliability infrastructure that multiple engineering teams depend on, including observability platforms, deployment systems, or incident management tooling at meaningful scale. - Deep technical fluency across distributed systems, container orchestration (Kubernetes), cloud platforms (AWS, GCP, or Azure), networking, storage, and the failure modes specific to each layer. - Proficiency in systems programming languages (Go, Python, Rust, or equivalent) used for building production infrastructure, tooling, and automation. - Demonstrated experience defining SRE standards, production-readiness frameworks, or operational maturity models and influencing adoption across engineering teams without formal authority. - Track record of leading incident response for complex, multi-system failures and converting post-incident findings into infrastructure investments that prevent recurrence. - Proven ability to work independently through ambiguity, define reliability strategy without top-down direction, and sequence investments against competing organizational demands. - Excellent written and verbal communication skills, with the ability to influence senior engineers, engineering leadership, and cross-functional partners on infrastructure and reliability decisions. - Degree in Computer Science, Information Systems, Engineering, or related technical field, or equivalent practical experience. - U.S. Person status is required as this position needs to access export controlled data. PREFERRED QUALIFICATIONS: - Experience designing or operating observability platforms (Datadog, Grafana, Prometheus, OpenTelemetry) at organizational scale, including decisions about instrumentation standards, data pipelines, retention, and cost management. - Experience building deployment and release-safety infrastructure, including canary systems, progressive delivery, feature flagging, and automated rollback mechanisms. - Experience with reliability engineering for AI-enabled or ML-serving systems, including monitoring non-deterministic behavior, building evaluation-driven alerts, and designing graceful degradation for model failures. - Familiarity with frontier AI tooling, AI coding assistants, and AI-enabled software development workflows. - Experience in hyper growth startup-like environments, with demonstrated success scaling reliability practices alongside rapid engineering growth. - Familiarity with enterprise systems and business process domains such as ERP, MES, WMS, CRM, finance systems, or manufacturing systems. - Eligible to obtain and maintain a U.S. Secret security clearance. US Salary Range $191,000 - $253,000 USD The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including: Benefits At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits . Protecting Yourself from Recruitment Scams Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information. To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind: - No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates. - Please always verify communications: - Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an @anduril.com address. - Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com . - Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links. - What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com . Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts. Data Privacy To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/ . By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.
Senior Systems Engineer, Enterprise AI Platforms
CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com . What You'll Do: IT Engineering at CoreWeave designs, builds, and operates the systems that enable our employees and acquired organizations to work securely and efficiently at scale. The team partners closely with Security, Business Development, PeopleOps, and Corporate functions to deliver resilient, standardized, and automation-first IT solutions that support CoreWeave's rapid growth. About the role: CoreWeave is hiring a Senior AI Platform Engineer to own the design, implementation, and governance of AI across CoreWeave's employee environment. You'll be the technical owner for the AI tools our employees use every day, on every surface they ship on: chat assistants, desktop apps, coding agents, AI terminals, AI browsers, workplace knowledge tools, and whatever comes next. You'll make them safe to adopt by building CoreWeave's guardrails directly into the platform through identity, device, and tenant-level controls rather than policy documents alone. This role is for someone who is genuinely passionate about AI and lives on its bleeding edge: someone who is already tuning agent behavior every week, has run swarms of agents and agent loops rather than just chatted with a model, and wants to keep learning at the velocity this field now moves. The tools, models, and best practices in this job will change monthly. That should excite you, not exhaust you. This is not a traditional AI/ML engineering role, and it is not a traditional IT administration role. It is deliberately a composite role that combines three things: production software and SRE engineering, hands-on LLM and agent work, and enterprise IT controls across identity, devices, and SaaS. We expect strong candidates to arrive deep in two of the three and grow into the third. Tell us which two. What success looks like in the first year: CoreWeave employees get frontier AI capabilities before almost any enterprise on earth. When a vendor ships a new model, agent surface, or feature, you already know it's coming; you're plugged into vendor roadmaps, betas, and the community and you have an evaluated, governed rollout ready in days, not quarters. That speed is possible because of the foundation you build in year one: sanctioned tools governed through identity, a connector and MCP allowlist in production, an intake process so "is this allowed" has an answer, internal agents shipping through an IT-owned gateway, and leadership visibility into usage, cost, and risk. The foundation is the floor; the pace is the job. AI platform lifecycle and governance - Own the end-to-end lifecycle of employee-facing AI platforms across every surface they ship on (web, desktop, mobile, IDE, terminal, and browser): evaluation, procurement support, tenant design, rollout, configuration management, and ongoing operations. - Keep the Platforms in Scope list current as the market moves. - Establish CoreWeave's AI operating framework for IT: intake and review for new AI tools and agents, standards for internal bots, runbooks, a clear path from pilot to supported service, and enablement content that helps employees use AI tools well and safely. Guardrails as enforceable controls - Design and implement AI guardrails as enforceable controls, in partnership with Enterprise Security and IT Identity and Access: SSO and SCIM provisioning, role- and group-based feature entitlement, data-retention and training opt-out settings, browser-extension and desktop-app policy, and device-trust requirements for access. - Build and operate connector and MCP allowlists with data-source scoping across Okta, Google Workspace, Slack, Atlassian, GitHub, ITSM, and HRIS. - Partner with Enterprise Security, Legal, and Privacy to translate acceptable-use, data-classification, and regulatory requirements into technical policy, and support audits with the evidence those controls produce. Infrastructure you'll own - The IT-owned control layer for CoreWeave's internal chatbots and agents: the gateway, identity, secrets, MCP allowlisting, logging, rate limiting, and cost attribution in front of the serving stack, deployed on CoreWeave infrastructure alongside the teams that run it. - Inference endpoints, agent hosts, and developer AI tooling on managed devices, treated as managed endpoints with a lifecycle, configuration baselines, and observability. - The IT-owned share of CoreWeave's internal MCP servers, reusable agent skills, and shared agent configuration (system prompts, AGENTS.md and CLAUDE.md instruction files, tool policies), plus the identity, logging, and allowlisting standards, with reference implementations, that agents and MCP servers built by other teams must meet. Operations, reliability, and telemetry - Hold the AI services you own to SRE standards: automation and infrastructure-as-code for everything repeatable, reliability targets, on-call, and incident response. - Instrument usage, cost, quality, and risk telemetry across AI platforms, and build the dashboards and alerting that show leadership what is being used, by whom, and at what spend. - Serve as the senior escalation point for AI tooling issues. - Communicate clearly and proactively with executives, cross-functional partners, and employees. Who You Are: - 6+ years in software engineering, site reliability engineering, or IT systems engineering where you built and ran things in code, not just configured them. - 2+ years of hands-on experience building with or administering LLM-based products: API integration, prompt and tool design, retrieval pipelines, agent frameworks, multi-agent workflows and agent loops, or enterprise administration of tools such as Claude, ChatGPT Enterprise, Copilot, Gemini, Glean, or Rovo. You have shipped or run something with these, not just used them. - Strong software engineering skills in Python, Go, Rust, or TypeScript: you have built services and integrations that other people depended on and kept them running. - Experience operating services in production (containers, infrastructure-as-code, CI/CD, secrets management, and observability), or you have automated enterprise systems with code (Terraform for Okta or Google Workspace, CI/CD for device and SaaS configuration, API integrations a company depended on) and are ready to go deeper on containers and observability. - A working understanding of how enterprise IT control systems function, even if you have not administered them yourself: - Identity and access: how SSO, SCIM, SAML/OIDC, and OAuth grant, scope, and revoke access, and what Conditional Access, Device Trust, and Zero Trust mean in practice. - Endpoint and device management: how MDM and device-trust tooling enforce policy on a managed laptop or browser. - SaaS administration: how permission and data-sharing models in tools like Google Workspace, Slack, Atlassian, and GitHub decide who can see what. - Proven ability to produce clear technical documentation and lead complex, cross-functional technical initiatives. Preferred: - Real-world experience administering one or more of these at enterprise scale: identity (Okta or Entra ID), endpoint management (Apple MDM/DDM, Jamf, Kandji, Munki, Intune, Chrome Enterprise), or SaaS platforms (Google Workspace, Slack, Atlassian, GitHub). - Experience deploying and governing enterprise AI tools across a 1,000+ person organization. - Hands-on experience building custom Model Context Protocol (MCP) servers and integrations, authoring reusable agent skills, and shaping agent behavior through system prompts and repository-level instruction files (AGENTS.md, CLAUDE.md, or equivalent). - Working knowledge of data governance for AI: data classification, retention, training opt-out, DLP, and the audit and logging capabilities of the major AI vendors. - Experience self-hosting and serving models. - Familiarity with compliance frameworks such as SOC 2, ISO 27001, SOX, and GDPR, and with emerging AI governance standards such as NIST AI RMF and ISO/IEC 42001. Wondering if you're a good fit? You may be a great fit if you already run swarms of agents and agent loops for your own work; you've been the person who figured out how to say "yes, safely" to a new AI tool instead of "no"; you're curious about how an Okta policy or an MDM profile actually enforces a rule and you'd rather build the control than write the memo; you think endpoints are wherever work happens; and you love turning ambiguous governance requirements into concrete, automated, testable controls. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast. We're in an exciting phase of hyper-growth, embracing a little chaos while constantly learning and improving. Our teams care deeply about how we build and how we work together, guided by our core values: - Be Curious at Your Core - Act Like an Owner - Empower Employees - Deliver Best-in-Class Client Experiences - Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $182,000 to $242,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: - Medical, dental, and vision insurance - 100% paid for by CoreWeave - Company-paid Life Insurance - Voluntary supplemental life insurance - Short and long-term disability insurance - Flexible Spending Account - Health Savings Account - Tuition Reimbursement - Ability to Participate in Employee Stock Purchase Program (ESPP) - Mental Wellness Benefits through Spring Health - Family-Forming support provided by Carrot - Paid Parental Leave - Flexible, full-service childcare support with Kinside - 401(k) with a generous employer match - Flexible PTO - Catered lunch each day in our office and data center locations - A casual work environment - A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.
Service Reliability Engineer
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Site Reliability Engineer Our Site Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers. We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels. We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the software development lifecycle, ensuring the operational readiness and stability. Requirements - Minimum of 5+ years working experience in Software Development and/or Linux Systems Administration role. - Strong interpersonal, written and verbal communication skills. - Available to be scheduled in on-call rotation. Skills & Knowledge - Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure. - Development experience in one or more of the following programming languages: - Python (preferred) - Bash, Go, Java, C++, or Rust - In addition, experience with at least 3 of the following topics: - Distributed data storage at scale (Hadoop, Ceph) - NoSQL at scale (MongoDB, Redis, Cassandra) - Data Aggregation technologies. (ElasticSearch, Kafka) - Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability - Monitoring & Alerting (Prometheus, Grafana), and Incident Management toolsets - Kubernetes and/or AWS (deployment and management) - Software Distribution (Package management and distribution at scale) - Configuration Management (ansible, saltstack, puppet, chef) - S/W Performance analysis and load testing (QA or SDET experience: a plus) Responsibilities - Lead team technical discussions, especially around ongoing improvements in Reliability and Scalability - Be involved in creating High Level Designs (HLDs) for new products and platforms - Mentor junior SRE staff and enable them for success - Lead incident response and post-mortem activities within your assigned service team - Work with other Engineers in a cross-functional team to prioritise reliability improvements to address technical debt and toil - Contribute to code to improve reliability - Implement automation to reduce ongoing toil Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Senior Service Reliability Engineer
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Service Reliability Engineer Our Site Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers. We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels. We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the software development lifecycle, ensuring operational readiness and stability. Requirements - Minimum of 7+ years working experience in Software Development and/or Linux Systems Administration role. - Strong interpersonal, written and verbal communication skills. - Available to be scheduled in on-call rotation. Skills & Knowledge - Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure. - Development experience in one or more of the following programming languages: - Python (preferred) - Bash, Go, Java, C++, or Rust - In addition, experience with at least 3 of the following topics: - Distributed data storage at scale (Hadoop, Ceph) - NoSQL at scale (MongoDB, Redis, Cassandra) - Data aggregation technologies. (ElasticSearch, Kafka) - Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability - Monitoring & alerting (Prometheus, Grafana), and Incident Management toolsets - Kubernetes and/or AWS (deployment and management) - Software distribution (Package management and distribution at scale) - Configuration management (ansible, saltstack, puppet, chef) - Software performance analysis and load testing (QA or SDET experience: a plus) Responsibilities - Taking a leadership role in ongoing improvements in Reliability and Scalability - Work closely with SRE Management to define KPIs, processes and drive continuous improvement - Influence the architecture and implementation of solutions within the division - Mentor more junior SRE staff and enable them for success - Act as a voice to represent SRE in the wider organisation - Represent the operational scalability of solutions in the wider division - Lead small-scale projects from inception to implementation - Design platform-wide solutions and provide technical leadership during their implementation - Demonstrate a high-level of organizational skills and initiative in the role Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Senior Software Engineer - Incident Insights & Rea...
We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale—trillions of data points per day—providing always-on alerting, metrics visualization, logs, and application tracing for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way The Incident Insights & Readiness SRE team at Datadog fosters a resilient culture by using incidents as learning opportunities and catalysts for growth. Our users are Datadog engineers, and we build the software, tooling, and operational frameworks that help them prepare for, respond to, and learn from incidents. We work closely with engineering teams across Datadog to analyze incidents and turn those insights into better tools, stronger incident response, and organizational learning. Our efforts empower Datadog to navigate unexpected failures confidently, efficiently, and with a commitment to continuous learning and systems improvement. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: - Own and improve the on-call experience for the company by establishing best practices and building platforms to support on-call rotations and compensation. - Define how we respond to incidents, lead the design and implementation of software to streamline the process, and collaborate with product teams to improve incident response across Datadog. Our aim is to fully support our incident responders in dealing with complexity. - Contribute to the post-mortem process for the company, collaborating with teams on writing them, and identifying opportunities to reduce friction and enhance learning value for the organization. Our team also runs a weekly postmortem reading group. - Support various teams in facilitating incident reviews that emphasize learning and blamelessness. Help them share their learnings across the organization to improve the resilience of our people. - Provide technical leadership and day-to-day coaching to team members, accelerating their growth through design reviews, collaborative problem-solving and operational excellence best practices. - Train our on-callers in incident and post-mortem processes, sharing expertise in incident management best practices. This involves both introducing newcomers to on-call responsibilities and refreshing the knowledge of existing engineers. - Lead cross-functional initiatives in engineering organizations across Datadog, embedding with teams to understand their challenges and drive lasting improvements to reliability and operational excellence. Who You Are: - At least 5 years of experience building software that solves real user problems. Experience designing new features and collaborating on code and technical design reviews. We primarily develop in Go and Python, with a bit of TypeScript. - Experience building or operating distributed systems, with familiarity with Kubernetes and an understanding of complex failure modes. - Demonstrated ability to independently own ambiguous technical problems from design through delivery while balancing long-term engineering quality with pragmatic execution. - Experience analyzing incidents, identifying systemic risks, and driving engineering improvements informed by operational learnings. - Experience participating in on-call rotations and improving incident response processes. Experience serving as an incident commander or incident coordinator is a plus. - Empathy, collaboration, and communication skills in English to cultivate strong relationships across various teams in the organization - Experience mentoring engineers, driving cross-functional initiatives, and influencing technical direction without relying on organizational authority. - We welcome candidates from a variety of backgrounds, including software engineering, site reliability engineering, production engineering, infrastructure, and other roles focused on building reliable systems or improving incident response. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: - New hire stock equity (RSUs) and employee stock purchase plan (ESPP) - Continuous professional development, product training, and career pathing - Intradepartmental mentor and buddy program for in-house networking - An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups) - Access to Inclusion Talks, our internal panel discussions - Free, global mental health benefits for employees and dependents age 6+ - Competitive global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $192,000 - $240,000 USD About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .
Hardware Systems Engineer
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Bengaluru About the department Cloudflare’s Infrastructure group is responsible for building our global network. Our Hardware Engineering team helps research, develop, test, and deploy new equipment enabling 20% of the world’s internet traffic to be served smoothly. Deployed across 330 cities in 120+ countries, the hardware we select helps improve the security, reliability, and performance of the Internet. About the Role We need to make thoughtful infrastructure choices affecting a significant portion of the Internet. Hardware we work with includes servers and components, as well as PDUs and network hardware. . As a Hardware Systems Engineer, you will work with colleagues on the Hardware Engineering, Product teams, and Hardware Sourcing teams to troubleshoot and maintain Cloudflare’s worldwide fleet of storage and compute servers. What you'll do Exp: 3-5yrs - Work with software teams to validate bug fixes and assess performance of new firmware revisions - Validate and deploy firmware updates to the fleet, monitoring the progress of the rollout for compliance and reliability - Work with server and component vendors to obtain, debug, and maintain the latest updates - Work with our Site Reliability Engineering teams to triage hardware problem reports - Support our Data Centre Engineering teams in resolving hardware issues - Develop and maintain automation tools to update firmware on servers and components in Cloudflare’s fleet - Communicate your results and updates through blog posts, internal talks, and tickets Examples of desirable skills, knowledge and experience - Bachelor’s degree in Computer Engineering, Electrical Engineering, or Computer Science - Desire to learn about the Cloudflare hardware used by 20% of all web sites - Desire to learn how a diverse server fleet is managed at scale - Desire to learn the tools Cloudflare uses to maintain and monitor our hardware - Knowledge of bash and python and basic Linux task automation - Knowledge of x86 server hardware including motherboards, CPUs, memory, storage and firmware updates. Knowledge of other platforms such as arm is a bonus. - Knowledge of configuration management principals, in particular we use salt to manage our fleet - Knowledge of Redfish, IPMI and server remote management protocols - Knowledge of running production mission critical systems Bonus Points - Familiarity with server hardware architecture - Knowledge of debugging server hardware faults and the ability to engage with our sourcing team and vendors to improve quality - Experience of managing large fleets comprising of thousands of servers - Experience of observability and monitoring tools such as Prometheus and Grafana, and the ability to observe trends over time - Experience with software development tools and processes such as git, Bitbucket and TeamCity and Jira Fraud Alert: Do not fall victim to recruitment fraud. Cloudflare never charges application fees or requires candidates to purchase third-party certifications or training as a condition of employment. All official communication comes strictly from @ cloudflare.com email addresses. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Product Manager, Developer Experience
WHO WE ARE: Materialize is the context engine for AI agents and applications. It lets engineering teams use SQL to transform siloed operational data into up-to-the-second, trustworthy views into any element of their business. Use Materialize to deliver fresh context to AI agents, power data-intensive UIs, and create low-latency, event-driven architectures that drive microservices and core business processes. Materialize is trusted by General Mills, Bilt Rewards, and Crane Worldwide Logistics to solve their most pressing operational data challenges while building a live data foundation for their AI transformation. Our team spans the US (with a NYC headquarters), Canada, and EMEA. INVESTORS: Kleiner Perkins, Redpoint Ventures and Lightspeed Venture Partners. ROLE OVERVIEW As Product Manager for Developer Experience at Materialize, your mission is to make Materialize delightful to use. You own every surface a developer touches from first signup to production. The quality of that path is what drives our product-led sales motion: developers who succeed on their own become the organic leads our go-to-market team builds on. This is a highly technical individual contributor role with a wide scope and room to grow. You will work directly with engineering, field engineering, and marketing, talk to customers yourself, and build working demos rather than writing documents about them. This is a rare opportunity to help create a new category of software infrastructure. This role is based in our NYC office (by Astor Place), with an expectation of 3 days per week in person. RESPONSIBILITIES - Define the strategy for your product area and work across engineering, product, and go-to-market to execute on it - Own every surface developers interact with, which today includes our agent skills https://materialize.com/docs/developer-tools/mcp-server/coding-agent-skills/, MCP (Model Context Protocol) servers https://materialize.com/docs/developer-tools/mcp-server/, orchestration tools https://materialize.com/docs/developer-tools/mz-deploy/, our console, and our documentation, and drive new features from idea to launch across each of them - Own the onboarding funnel end to end: define the metrics that show whether it is working, partner with your engineering team to instrument them, monitor them yourself, and let them set your roadmap - Define the success metrics for your product area, monitor them yourself, and set the goals the roadmap is held to - Set the developer experience standards other product managers build against, such as how our error messages should read - Partner with Field Engineering on demos and launch enablement, and with Marketing on how the developer story reaches the market - Talk to customers directly for insight, and run demos that drive adoption - Become the authoritative expert on your product area through market research, customer conversations, and using the product yourself WHAT WE'RE LOOKING FOR - Taste in developer experience above everything else. You have strong instincts to guide your decisions. - 3+ years as a product manager or founder, entrepreneurial in spirit, and comfortable working alongside highly technical engineering teams - Prior experience building developer tools, ideally more than once. You have public-facing developer documentation for a feature you have shipped. - Direct customer-facing experience, where what you heard changed what you built - Excellent technical communication skills, including the ability to hold an architecture discussion with a customer's engineers - A track record of owning outcomes in an unstructured environment, where you set the priorities rather than receive them - Comfort with AI-native workflows; you would rather build a working demo than write a document - Nice to have: 2+ years of software engineering or site reliability engineering experience - We will also consider candidates coming from developer relations or developer experience engineering who can demonstrate real taste, even with less formal product management experience Location: NYC (hybrid, minimum 3 days/week at our Astor Place HQ) Salary: $165,000 - $210,000 USD/year plus equity in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience. The salary range provided in this job description should not be considered a guarantee or commitment. The actual compensation offered may vary based on individual qualifications objectively assessed during the application and interview process, including but not limited to the candidate’s: - Qualifications and relevant work experience - Educational background and credentials - Relevant skills and certifications - Geographic location - Market demands Materialize reserves the right to adjust the salary range based on the candidate's specific circumstances and the overall compensation package. We understand it takes a diverse team of highly intelligent, passionate, curious, and creative people to develop the exceptional product we are building. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity employer.
Software Engineer, Model Deployment- ChatGPT Engin...
About the Team ChatGPT relies on a large and growing GPU fleet to serve inference workloads reliably and efficiently. We develop the systems and tools that make it possible to introduce new models, manage production deployments, respond to operational issues, and use infrastructure effectively at scale. Our work spans distributed systems, platform engineering, infrastructure automation, and developer experience. We partner closely with research, infrastructure, and product teams to make model deployment more reliable, more efficient, and easier to manage. About the Role We are looking for a software engineer with experience building or operating large-scale production systems. You will design and develop systems that support the model lifecycle in production, including deployment orchestration, configuration management, operational automation, reliability, and capacity management. You will help transform complex operational processes into scalable platform capabilities that enable teams across OpenAI to deploy and manage models with greater confidence and less manual effort. This role is a good fit for engineers who enjoy solving complex operational problems and building software that makes production infrastructure easier to run at scale. In This Role, You Will - Build and evolve the platform used to deploy, configure, and manage models across ChatGPT. - Develop systems for deployment orchestration, model rollouts, operational visibility, and production readiness. - Create abstractions and tooling that simplify complex infrastructure and improve the developer experience. - Automate operational workflows, including incident detection, diagnosis, mitigation, and recovery. - Improve the reliability, scalability, and efficiency of model deployments and the infrastructure that supports them. - Build systems that support capacity planning, resource allocation, and infrastructure utilization. - Partner with research, infrastructure, and product engineering teams to identify common challenges and deliver reusable platform capabilities. - Shape the technical direction of the model management platform as ChatGPT and its underlying systems continue to evolve. You Might Thrive in This Role If You - Have built or operated internal platforms, distributed systems, or large-scale production infrastructure. - Enjoy turning complex operational problems into reliable software and reusable abstractions. - Have experience with deployment systems, orchestration, configuration management, or infrastructure automation. - Understand production reliability, observability, capacity planning, and incident response. - Care about developer experience and building tools that make other engineering teams more effective. - Are comfortable working across organizational boundaries and taking ownership from system design through production operation. - Thrive in fast-moving environments with significant technical ambiguity. - Are interested in model-serving or ML infrastructure, but do not need specialized experience with GPUs or low-level hardware. Qualifications - Five or more years of software engineering experience building production infrastructure. - Strong programming skills in Go, Python, C++, Rust, or a comparable language. - Experience designing or operating highly available distributed systems. - Experience with platform engineering, infrastructure engineering, production engineering, site reliability engineering, or similar disciplines. - Strong systems design, debugging, and operational problem-solving skills. - Strong communication skills and experience collaborating across engineering teams. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Developer Advocate - Service Management EMEA
We are a team of engineers that translate our real-world experience to help our user communities solve problems. With a focus on service management, helping teams respond to incidents, run on-call, and automate their operations, you will work with practitioners and leaders across the industry and broaden your impact to the SRE, Engineer, DevOps, and Operations community at large. This is a unique opportunity to use both your engineering and creative storytelling skills to shape the landscape in cloud observability, incident response and service management. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: - Act as a subject matter expert for service management (incident response, on-call, IDP, Work Management, Workflow Automation, Agent Builder, and operational automation) for Datadog's advocacy and engineering teams - Create content in one or more mediums to build Datadog's reputation as a leader in DevOps, Monitoring, Observability and Security e.g. building demos, public speaking, blogging, documentation, webinars, open source, research reports and more - Partner with product engineering teams to build compelling demos, and coach internal engineering teams on effective communication and presentation - Interface with open source communities to drive key messaging in the market and develop new integrations for Datadog - Contribute to the product through feedback (bugs or product enhancements suggestions), documentation, or code Who You Are: - Approximately 5+ years of experience as a Platform Engineer, Site Reliability Engineer, DevOps Engineer or Software Developer with hands-on experience as an on-call/incident responder and running production systems in complex IT environments - You have a strong understanding of core service-management practices (incident response, on-call, post incident reviews, and SLOs), using tools like Datadog, PagerDuty, Opsgenie, http://incident.io , Rootly, Jira Cloud Platform, Cortex, or similar and know how to navigate operational challenges of different sized organizations - You’re passionate about helping teams fix organizational challenges, not just technical ones and where they intersect, and have shared your knowledge broadly. - Approximately 2+ years of experience in storytelling and creating compelling content e.g. written content, speaking at conferences like SREcon, DevOpsDays or SREday, leading workshops, live streaming or recording videos, contributing to open source and participating in community events. - You have publicly available writing samples, blog posts, demos, or recordings of presentations on technical topics - You are comfortable with at least one scripting and programming languages (eg Node.js, Python, Go, bash) and are familiar with working with APIs and modern infrastructure such as IaaS cloud services and containers - You enjoy self driven exploration and education on new technologies and languages Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Bonus points: - You have hands-on ITSM platform experience (ServiceNow, Jira Service Management) - You are already an active member of SRE, DevOps, or incident-response communities Benefits and Growth: - High income earning opportunities based on individual performance - New hire stock equity (RSUs) and employee stock purchase plan (ESPP) - Continuous professional development, product training, and career pathing - Sales training in MEDDIC and Command of the Message - Intradepartmental mentor and buddy program for in-house networking - An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups) - Access to Inclusion Talks, our Internal panel discussions - Free, global Spring Health benefits for employees and dependents age 6+ - Competitive global benefits - Giving programs Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. LI-Remote About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .
Data Center Engineer
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Data Center Engineer Application Deadline: December 17, 2026 Available locations: - Austin - Atlanta - Seattle - Washington DC - Denver About the department In this role, you will be focused on maintaining the Cloudflare global network. You'll work closely with Cloudflare’s SRE (Site Reliability Engineering) team, Network Engineering team, Network Deployment Engineering team and with various vendors and partners (including hardware vendors, datacenter and network providers, and ISPs) to maintain and improve our global infrastructure. You will further be responsible for the development and implementation of consistent processes and visibility measurements for consistent and effective management of our infrastructure. This is a highly visible position that requires deep technical understanding of datacenter infrastructure, networking (physical), and basic experience with data analysis and project management. To be successful in this position, you should have excellent technical skills, communication skills, and be able to navigate a range of challenges and constraints (e.g. schedule adherence, time zones, and cultures). You will have the opportunity to (literally) build a faster, safer Internet for our millions of users and the billions of web surfers that visit their sites each month. Who you are You will thrive in a hypergrowth engineering environment and be self driven with a keen attention to detail. You will come with a deep technical understanding of Data Center colocation environments, network architecture and server technologies. You will be used to working through partners to support infrastructure delivery to a number of remote locations. You will have had experience managing operational environments, and used to developing new approaches to improve delivery efficiency or operational stability. What you'll do - Collaborating with internal teams (Infrastructure, Network Engineering and SRE). Create documentation and manage remote contractors to complete datacenter tasks, working with hardware manufacturers, datacenter and network providers, logistics partners and other service providers in support of our 330+ cities and 125+ countries - Maintain Data Center environment operational availability - Leverage AI tools to automate repetitive operational tasks, accelerate documentation, and speed up troubleshooting and root-cause analysis - Creating and maintaining documentation, plans, SOP’s, MOP’s etc. - Support and configure network infrastructure where required - Providing feedback to internal teams to support internal tools and external vendor partnerships Required Experience - Experience with Juniper, Cisco and DWDM network equipment - Minimum of 4 years experience of Linux systems administration - Experience managing and instructing remote contractors - Familiarity with work required to stand up infrastructure in remote colocation facilities - Experience running and improving operational processes, including automation tooling, in a rapidly changing environment - Familiarity with day-to-day tasks and projects common to Data Center Operations (deployment, migration, decommissioning etc.) - Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA - Participate in a shared on-call rotation to maintain 24×7 operational availability of the global network. Other Responsibilities May Include - Aggressively seek opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability to deploy and maintain our global infrastructure - Assist with the definition, documentation and implementation of consistent processes across all region - Limited travel Examples of desirable skills, knowledge and experience - Bachelor’s degree; technical background in engineering, computer science, or MIS - Direct experience executing on complex data center/infrastructure projects - Previous experience installing / maintaining data center (and other IT) infrastructure and DCIM tools - Experience running and improving operational processes in a rapidly changing environment - Strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills - Must be proactive with proven ability to learn fast and execute on multiple tasks simultaneously - Ability to manage Microsoft Excel and Google Sheets - Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA - Must be a team player Bonus Points - Multi-lingual; experience working with infrastructure in multiple countries - Comfortable with remote “lights-out” and out-of-band access to data center resources - Linux certifications (RHCSA etc.) - Network certifications (CCNA, JNCIA or higher) - Configuration management systems such as Saltstack, Chef, Puppet or Ansible - Scripting or software development experience in Bash, Python or Go-lang - Familiarity with load balancing and reverse proxies such as Nginx, Varnish, HAProxy, Apache - Experience in working within a large scale SaaS vendor Compensation - Compensation may be adjusted depending on work location. - For Washington D.C. Metro and Washington (Kirkland) based hires: Estimated annual salary of $120,000 - $165,000. - For Colorado based hires: Estimated annual salary of $98,000 - $135,000 Equity - This role is eligible to participate in Cloudflare's equity plan. Benefits - Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. - Health & Welfare Benefits - Medical/Rx Insurance - Dental Insurance - Vision Insurance - Flexible Spending Accounts - Commuter Spending Accounts - Fertility & Family Forming Benefits - On-demand mental health support and Employee Assistance Program - Global Travel Medical Insurance - Financial Benefits - Short and Long Term Disability Insurance - Life & Accident Insurance - 401(k) Retirement Savings Plan - Employee Stock Participation Plan - Time Off - Flexible paid time off covering vacation and sick leave - Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Developer Advocate - Service Management EMEA
We are a team of engineers that translate our real-world experience to help our user communities solve problems. With a focus on service management, helping teams respond to incidents, run on-call, and automate their operations, you will work with practitioners and leaders across the industry and broaden your impact to the SRE, Engineer, DevOps, and Operations community at large. This is a unique opportunity to use both your engineering and creative storytelling skills to shape the landscape in cloud observability, incident response and service management. What You'll Do: - Act as a subject matter expert for service management (incident response, on-call, IDP, Work Management, Workflow Automation, Agent Builder, and operational automation) for Datadog's advocacy and engineering teams - Create content in one or more mediums to build Datadog's reputation as a leader in DevOps, Monitoring, Observability and Security e.g. building demos, public speaking, blogging, documentation, webinars, open source, research reports and more - Partner with product engineering teams to build compelling demos, and coach internal engineering teams on effective communication and presentation - Interface with open source communities to drive key messaging in the market and develop new integrations for Datadog - Contribute to the product through feedback (bugs or product enhancements suggestions), documentation, or code Who You Are: - Approximately 5+ years of experience as a Platform Engineer, Site Reliability Engineer, DevOps Engineer or Software Developer with hands-on experience as an on-call/incident responder and running production systems in complex IT environments - You have a strong understanding of core service-management practices (incident response, on-call, post incident reviews, and SLOs), using tools like Datadog, PagerDuty, Opsgenie, http://incident.io , Rootly, Jira Cloud Platform, Cortex, or similar and know how to navigate operational challenges of different sized organizations - You’re passionate about helping teams fix organizational challenges, not just technical ones and where they intersect, and have shared your knowledge broadly. - Approximately 2+ years of experience in storytelling and creating compelling content e.g. written content, speaking at conferences like SREcon, DevOpsDays or SREday, leading workshops, live streaming or recording videos, contributing to open source and participating in community events. - You have publicly available writing samples, blog posts, demos, or recordings of presentations on technical topics - You are comfortable with at least one scripting and programming languages (eg Node.js, Python, Go, bash) and are familiar with working with APIs and modern infrastructure such as IaaS cloud services and containers - You enjoy self driven exploration and education on new technologies and languages Bonus points: - You have hands-on ITSM platform experience (ServiceNow, Jira Service Management) - You are already an active member of SRE, DevOps, or incident-response communities Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .
Developer Advocate - Service Management EMEA
We are a team of engineers that translate our real-world experience to help our user communities solve problems. With a focus on service management, helping teams respond to incidents, run on-call, and automate their operations, you will work with practitioners and leaders across the industry and broaden your impact to the SRE, Engineer, DevOps, and Operations community at large. This is a unique opportunity to use both your engineering and creative storytelling skills to shape the landscape in cloud observability, incident response and service management. What You'll Do: - Act as a subject matter expert for service management (incident response, on-call, IDP, Work Management, Workflow Automation, Agent Builder, and operational automation) for Datadog's advocacy and engineering teams - Create content in one or more mediums to build Datadog's reputation as a leader in DevOps, Monitoring, Observability and Security e.g. building demos, public speaking, blogging, documentation, webinars, open source, research reports and more - Partner with product engineering teams to build compelling demos, and coach internal engineering teams on effective communication and presentation - Interface with open source communities to drive key messaging in the market and develop new integrations for Datadog - Contribute to the product through feedback (bugs or product enhancements suggestions), documentation, or code Who You Are: - Approximately 5+ years of experience as a Platform Engineer, Site Reliability Engineer, DevOps Engineer or Software Developer with hands-on experience as an on-call/incident responder and running production systems in complex IT environments - You have a strong understanding of core service-management practices (incident response, on-call, post incident reviews, and SLOs), using tools like Datadog, PagerDuty, Opsgenie, http://incident.io , Rootly, Jira Cloud Platform, Cortex, or similar and know how to navigate operational challenges of different sized organizations - You’re passionate about helping teams fix organizational challenges, not just technical ones and where they intersect, and have shared your knowledge broadly. - Approximately 2+ years of experience in storytelling and creating compelling content e.g. written content, speaking at conferences like SREcon, DevOpsDays or SREday, leading workshops, live streaming or recording videos, contributing to open source and participating in community events. - You have publicly available writing samples, blog posts, demos, or recordings of presentations on technical topics - You are comfortable with at least one scripting and programming languages (eg Node.js, Python, Go, bash) and are familiar with working with APIs and modern infrastructure such as IaaS cloud services and containers - You enjoy self driven exploration and education on new technologies and languages Bonus points: - You have hands-on ITSM platform experience (ServiceNow, Jira Service Management) - You are already an active member of SRE, DevOps, or incident-response communities Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. LI-Remote About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .
Staff+ Site Reliability Engineer, Safeguards ML In...
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: The Safeguards ML Infra team designs, builds, and operates the production infrastructure that powers Claude's safety systems. We own the critical backend services that ensure safety on the token generation path, and we own the operational work of getting those systems safely into production: standing up safeguards for every new model launch, and deploying new safety classifiers as they ship. Every frontier model release runs through this team – we configure, verify, and roll out safeguards across every platform Claude runs on (1P, AWS Bedrock, GCP Vertex, etc.), and we lead incident response when issues arise. This role sits at the center of that operational work. You'll ensure safeguards are properly configured and deployed for model launches and own the off-cycle deployment of new safety classifiers — canarying changes, verifying that the right safeguards are provably live on the right models, and holding rollback authority when something looks wrong. Every launch should also shrink the checklist, and the manual verifications should evolve into a system that runs itself. You'll turn launch runbooks into tooling, hand-built checks into continuous validation, and one-off deploys into a repeatable pipeline. We're looking for engineers with deep experience in production change management at scale — people who have owned deploy pipelines, config management systems, rollout safety, or launch readiness for systems under real production pressure. Familiarity with ML research or transformer architectures is not required — you will learn that on the job. What we prioritize is production judgment: a track record of shipping changes to critical systems safely, and of automating yourself out of the work you did last quarter. What you'll do: - Launch captain model releases: stand up, configure, and verify safeguards for every new model, and serve as the safeguards point of contact in the launch room during release windows. - Own the off-cycle deployment of new safety classifiers as they ship from research — canarying rollouts, running post-deploy validations, and investigating discrepancies when something looks wrong. - Verify that the right safeguards are provably live on the right models across every deployment platform (1P, AWS Bedrock, GCP Vertex, etc.), and detect and eliminate configuration drift between them. - Automate yourself out of last quarter's work: turn launch runbooks into tooling, hand-built checks into continuous validation, and one-off deploys into a repeatable pipeline. - Plan to use Claude aggressively to do this! And be a trailblazer that paves the path for safe agentic operations of safety-critical systems. - Build and maintain a safeguards registry with full provenance — what is running in production, on which model, on which platform, and when and by whom it was deployed. - Participate in on-call and operational-duty rotations covering service incidents, model provisioning, and time-sensitive research and safety launches. You may be a good fit if you: - Have owned production change management at scale — deploy pipelines, config management systems, canary analysis — and have strong opinions about what "verified" means. - Have run high-stakes releases: served as a launch captain, incident commander, or release owner for systems where a bad deploy has real consequences, and are energized rather than drained by being in the critical path. - Have meaningful on-call experience for production systems, including incident response and postmortem-driven improvements — and a track record of turning (and fixing!) postmortem action items into process and tooling changes. - Have a desire to close the gap where nobody has yet raised their hand, even if it requires manually hand-holding processes until automation and tooling can be built. - Have hands-on experience deploying and operating on cloud platforms (AWS, GCP) at scale. - Are proficient in Python; experience with Rust is a plus but not required. Strong candidates may also have: - 8+ years of industry software engineering or site reliability engineering experience. - A demonstrated history of reducing operational toil through automation, including transitioning teams from manual deployment processes to self-serve pipelines. - Experience running launch or production-readiness review processes across multiple teams. - Familiarity with LLM inference systems and the operational characteristics of transformer-based models. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 - $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Cloud Platform Architect
The era of pervasive AI has arrived. In this era, organizations will use generative AI to unlock hidden value in their data, accelerate processes, reduce costs, drive efficiency and innovation to fundamentally transform their businesses and operations at scale. SambaNova Suite™ is the first full-stack, generative AI platform, from chip to model, optimized for enterprise and government organizations. Powered by the intelligent SN40L chip, the SambaNova Suite is a fully integrated platform, delivered on-premises or in the cloud, combined with state-of-the-art open-source models that can be easily and securely fine-tuned using customer data for greater accuracy. Once adapted with customer data, customers retain model ownership in perpetuity, so they can turn generative AI into one of their most valuable assets. About the team The Cloud Platform team owns the production inferencing service that serves SambaNova's models to customers on RDU accelerators, including capacity planning, deployment, monitoring, and incident response across regions in the United States, Asia, Europe, and Latin America. About the role The Cloud Operations team is seeking an experienced engineering leader to scale the platform our internal and external customers use to access SambaNova RDUs. Responsibilities In this role, you'll architecting our next-generation system from the ground up, running the Kubernetes infrastructure that powers some of the most advanced AI workloads in the industry, and bridging multi-cloud and on-prem environments in ways no generic SaaS company can offer. Your work will directly impact the productivity of every engineer at SambaNova and by extension, the speed at which we ship the future of AI computing. Some of your responsibilities include: - Architect, build, and maintain our next-generation internal developer platform, automating and streamlining our cloud and on-prem infrastructure - Design, write, and manage Terraform modules to provision and manage resources across AWS, GCP, and Azure, ensuring consistency and reproducibility - Build and manage highly available, secure, and performant Kubernetes clusters that serve as the primary runtime for our diverse AI workloads - Design and implement robust networking solutions (VPCs, load balancers, firewalls, service meshes) that seamlessly connect our multi-cloud and hybrid environments - Collaborate with AI and software engineering teams to understand their needs, provide golden paths to production, and build internal tools that accelerate their development cycles - Implement best practices for observability (monitoring, logging, tracing) to ensure system reliability and performance, and participate in on-call rotation Required Qualifications - 7+ years of experience in DevOps, Site Reliability Engineering (SRE), or Cloud Infrastructure roles - Proficiency in at least one programming language (e.g., Python, Go, Rust) - Expertise with Kubernetes (EKS, GKE, or self-managed) in production environments - pods, operators, CRDs, CNIs, etc. - Expertise with Infrastructure as Code with the ability to manage complex, multi-cloud environments - Strong proficiency with at least one major cloud provider (AWS, GCP, or Azure), with a solid understanding of the core services (compute, storage, networking, IAM) - Networking fundamentals (TCP/IP, DNS, HTTP, load balancing) and security best practices in the cloud Preferred Qualifications - Experience in a hybrid environment bridging cloud and on-premise/data center infrastructure - Experience managing infrastructure for data-intensive or ML/AI workloads - Knowledge of building and maintaining CI/CD pipelines (e.g., GitLab CI, Jenkins, ArgoCD) - Experience with service mesh technologies (e.g., Istio, Linkerd) - Contributions to open-source projects or a public portfolio of code (GitHub) Base Salary Range: Base Pay Range $245,000 - $325,000 USD Submission Guidelines Please note that in order to be considered an applicant for any position at SambaNova Systems, you must submit an application form for each position for which you believe you are qualified. EEO Policy SambaNova Systems is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard basis of age (40 and over), color, disability, gender identity, genetic information, marital status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws. Benefits Summary for US-Based, Full-Time Employment Positions SambaNova offers a competitive total rewards package, including the base salary, plus equity and benefits. We cover 95% premium coverage for employee medical insurance, and 77% premium coverage for dependents and offer a Health Savings Account (HSA) with employer contribution. We also offer Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans in addition to Flexible Spending Account (FSA) options like Health Care, Limited Purpose, and Dependent Care. Our library of well-being benefits available to you and your dependents includes a full subscription to Headspace, Gympass+ membership with access to physical gyms, One Medical membership, counseling services with an Employee Assistance Program, and much more.
Cloud Platform Architect
The era of pervasive AI has arrived. In this era, organizations will use generative AI to unlock hidden value in their data, accelerate processes, reduce costs, drive efficiency and innovation to fundamentally transform their businesses and operations at scale. SambaNova Suite™ is the first full-stack, generative AI platform, from chip to model, optimized for enterprise and government organizations. Powered by the intelligent SN40L chip, the SambaNova Suite is a fully integrated platform, delivered on-premises or in the cloud, combined with state-of-the-art open-source models that can be easily and securely fine-tuned using customer data for greater accuracy. Once adapted with customer data, customers retain model ownership in perpetuity, so they can turn generative AI into one of their most valuable assets. About the team The Cloud Platform team owns the production inferencing service that serves SambaNova's models to customers on RDU accelerators, including capacity planning, deployment, monitoring, and incident response across regions in the United States, Asia, Europe, and Latin America. About the role The Cloud Operations team is seeking an experienced engineering leader to scale the platform our internal and external customers use to access SambaNova RDUs. Responsibilities In this role, you'll architecting our next-generation system from the ground up, running the Kubernetes infrastructure that powers some of the most advanced AI workloads in the industry, and bridging multi-cloud and on-prem environments in ways no generic SaaS company can offer. Your work will directly impact the productivity of every engineer at SambaNova and by extension, the speed at which we ship the future of AI computing. Some of your responsibilities include: - Architect, build, and maintain our next-generation internal developer platform, automating and streamlining our cloud and on-prem infrastructure - Design, write, and manage Terraform modules to provision and manage resources across AWS, GCP, and Azure, ensuring consistency and reproducibility - Build and manage highly available, secure, and performant Kubernetes clusters that serve as the primary runtime for our diverse AI workloads - Design and implement robust networking solutions (VPCs, load balancers, firewalls, service meshes) that seamlessly connect our multi-cloud and hybrid environments - Collaborate with AI and software engineering teams to understand their needs, provide golden paths to production, and build internal tools that accelerate their development cycles - Implement best practices for observability (monitoring, logging, tracing) to ensure system reliability and performance, and participate in on-call rotation Required Qualifications - 7+ years of experience in DevOps, Site Reliability Engineering (SRE), or Cloud Infrastructure roles - Proficiency in at least one programming language (e.g., Python, Go, Rust) - Expertise with Kubernetes (EKS, GKE, or self-managed) in production environments - pods, operators, CRDs, CNIs, etc. - Expertise with Infrastructure as Code with the ability to manage complex, multi-cloud environments - Strong proficiency with at least one major cloud provider (AWS, GCP, or Azure), with a solid understanding of the core services (compute, storage, networking, IAM) - Networking fundamentals (TCP/IP, DNS, HTTP, load balancing) and security best practices in the cloud Preferred Qualifications - Experience in a hybrid environment bridging cloud and on-premise/data center infrastructure - Experience managing infrastructure for data-intensive or ML/AI workloads - Knowledge of building and maintaining CI/CD pipelines (e.g., GitLab CI, Jenkins, ArgoCD) - Experience with service mesh technologies (e.g., Istio, Linkerd) - Contributions to open-source projects or a public portfolio of code (GitHub) Base Salary Range: Base Pay Range ₹10,300,000 - ₹12,800,000 INR Submission Guidelines Please note that in order to be considered an applicant for any position at SambaNova Systems, you must submit an application form for each position for which you believe you are qualified. EEO Policy SambaNova Systems is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard basis of age (40 and over), color, disability, gender identity, genetic information, marital status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws. Benefits Summary for US-Based, Full-Time Employment Positions SambaNova offers a competitive total rewards package, including the base salary, plus equity and benefits. We cover 95% premium coverage for employee medical insurance, and 77% premium coverage for dependents and offer a Health Savings Account (HSA) with employer contribution. We also offer Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans in addition to Flexible Spending Account (FSA) options like Health Care, Limited Purpose, and Dependent Care. Our library of well-being benefits available to you and your dependents includes a full subscription to Headspace, Gympass+ membership with access to physical gyms, One Medical membership, counseling services with an Employee Assistance Program, and much more.
Principal Cloud Platform Engineer
The era of pervasive AI has arrived. In this era, organizations will use generative AI to unlock hidden value in their data, accelerate processes, reduce costs, drive efficiency and innovation to fundamentally transform their businesses and operations at scale. SambaNova Suite™ is the first full-stack, generative AI platform, from chip to model, optimized for enterprise and government organizations. Powered by the intelligent SN40L chip, the SambaNova Suite is a fully integrated platform, delivered on-premises or in the cloud, combined with state-of-the-art open-source models that can be easily and securely fine-tuned using customer data for greater accuracy. Once adapted with customer data, customers retain model ownership in perpetuity, so they can turn generative AI into one of their most valuable assets. About the team The Cloud Platform team owns the production inferencing service that serves SambaNova's models to customers on RDU accelerators, including capacity planning, deployment, monitoring, and incident response across regions in the United States, Asia, Europe, and Latin America. About the role As a Principal Cloud Platform Engineer, you will be specializing in our AI Inferencing Service and will be the guardian of its reliability, performance, and scalability. You will bridge the gap between software development and operations, applying an engineering mindset to solve operational challenges. Your primary focus will be ensuring our inference endpoints have exceptional uptime, low-latency response times, and efficient resource utilization, directly impacting the experience of our customers and the success of our AI products. This role includes participating in a shared on-call rotation to maintain 24/7 service reliability. Responsibilities Some of your responsibilities will include: - Shared ownership of the production inferencing service across regions, covering availability, latency, performance, change management, and capacity planning - Standing-up and automating AI infrastructure in new regions - Participating in a shared primary/secondary on-call rotation, and leading incident response - Building monitoring, alerting, and dashboards in Prometheus, Grafana, and Datadog for service health, model latency and throughput, and accelerator utilization - Finding and eliminating performance bottlenecks - Designing auto-scaling policies that handle variable inference loads - Managing cloud and on-prem infrastructure as code in Terraform and Ansible - Building CI/CD pipelines that safely deploy new model versions and service updates - Forecasting infrastructure needs against the product roadmap and usage trends, and working with finance to manage cloud spend - Defining and reporting on SLOs and SLIs for the inferencing platform, using that data to prioritize reliability work Required Qualifications - B.S. in Computer Science, Computer Engineering, or related field - 3+ years of experience in a Site Reliability Engineering, DevOps - Experience supporting a large-scale, customer-facing service in a public cloud environment (AWS, GCP, Azure) - Strong programming and scripting skills in languages like Python, Go, Rust, or Java - Proven experience with containerization and orchestration technologies (Docker and Kubernetes) - Deep understanding of monitoring and observability principles and tools (e.g., Prometheus, Grafana, ELK Stack, Datadog) - Experience with Infrastructure as Code (e.g., Terraform, CloudFormation) - Experience with CI/CD principles and tools (e.g., Jenkins, GitHub Actions, ArgoCD) - Strong Linux/Unix system administration fundamentals Preferred Qualifications - Experience in a hybrid environment bridging cloud and on-premise/data center infrastructure. - Direct experience supporting ML/AI inferencing services in production. - Familiarity with GPU-accelerated computing and optimizing workloads for NVIDIA GPUs for purposes of mapping to RDUs. - Knowledge of model serving frameworks like vLLM, SGLang or Ray. - Understanding of MLOps principles and practices. - Experience with managing and tuning databases (SQL or NoSQL) and caching systems (Redis, Memcached). Base Salary Range: Base Pay Range $144,000 - $189,000 USD Submission Guidelines Please note that in order to be considered an applicant for any position at SambaNova Systems, you must submit an application form for each position for which you believe you are qualified. EEO Policy SambaNova Systems is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard basis of age (40 and over), color, disability, gender identity, genetic information, marital status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws. Benefits Summary for US-Based, Full-Time Employment Positions SambaNova offers a competitive total rewards package, including the base salary, plus equity and benefits. We cover 95% premium coverage for employee medical insurance, and 77% premium coverage for dependents and offer a Health Savings Account (HSA) with employer contribution. We also offer Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans in addition to Flexible Spending Account (FSA) options like Health Care, Limited Purpose, and Dependent Care. Our library of well-being benefits available to you and your dependents includes a full subscription to Headspace, Gympass+ membership with access to physical gyms, One Medical membership, counseling services with an Employee Assistance Program, and much more.
Systems Engineer
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX About the Department Cloudflare’s engineering teams build and maintain the systems and products that power our global platform. A global platform which is within approximately 50 milliseconds of about 95% of the Internet connected population, serving on average, over 46 million HTTP requests per second. About the role Cloudflare engineering delivers code to production at a tremendous pace, and depends on automated testing to do so without incidents. The SLO team builds and runs the internal platform and tooling that empowers other engineering teams to set up Service Level Indicators (SLIs) and effectively measure their Service Level Objectives (SLOs). This enables all engineering teams to effectively measure their service and feature reliability that verify the interactions between systems and products in production at huge scale. We are looking for a highly motivated software engineer to join our Production Platform Organization. You will build the infrastructure necessary to collect, store, and make reliability data easily accessible for monitoring needs. You’ll need to communicate effectively and proactively with engineers across the company to deeply understand the behaviors of our systems and refine their reliability objectives. You will also work closely with Product Managers and Product Site Reliability Engineers on quality of service measurements for enterprise customers. What You Will Do - Build the Platform : Create and maintain production reliability testing infrastructure and availability reporting. - Define Reliability Metrics : Measure uptime metrics like correctness, availability, and latency SLIs/SLOs. Develop, document, and execute SLI/SLO plans to verify systems continue to operate as expected. - Collaborate Cross-Functionally : Collaborate with engineering teams to understand how their systems function and interact with other Cloudflare systems in production at a huge scale. - Communicate & Improve : Provide clear and concise feedback to engineering and product teams as an excellent communicator. Help drive continued improvements in the software development and reliability measurement processes. What You Will Need - Experience : Proven track record as a software engineer or similar role with a deep understanding of developing and maintaining distributed systems. - System Design : Experience designing, implementing, and maintaining secure and highly-available distributed systems. - Programming Languages : Programming experience with one of the following languages: Go, Rust, or Python. - Reliability Metrics : Deep understanding and hands-on experience measuring uptime metrics like correctness, availability, and latency using SLOs/SLIs. Bonus Points - Experience working with Clickhouse, Prometheus, GraphQL, and Postgres. - Experience working with data pipelines with a focus on reliability and scale. - Experience working with synthetic traffic & load testing tools. - Experience developing reliable, extensible platforms that other engineers can trust and leverage. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits - Medical/Rx Insurance - Dental Insurance - Vision Insurance - Flexible Spending Accounts - Commuter Spending Accounts - Fertility & Family Forming Benefits - On-demand mental health support and Employee Assistance Program - Global Travel Medical Insurance Financial Benefits - Short and Long Term Disability Insurance - Life & Accident Insurance - 401(k) Retirement Savings Plan - Employee Stock Participation Plan Time Off - Flexible paid time off covering vacation and sick leave - Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Developer Advocate - Service Management
We are a team of engineers that translate our real-world experience to help our user communities solve problems. With a focus on service management, helping teams respond to incidents, run on-call, and automate their operations, you will work with practitioners and leaders across the industry and broaden your impact to the SRE, Engineer, DevOps, and Operations community at large. This is a unique opportunity to use both your engineering and creative storytelling skills to shape the landscape in cloud observability, incident response and service management. What You'll Do: - Act as a subject matter expert for service management (incident response, on-call, IDP, Work Management, Workflow Automation, Agent Builder, and operational automation) for Datadog's advocacy and engineering teams - Create content in one or more mediums to build Datadog's reputation as a leader in DevOps, Monitoring, Observability and Security e.g. building demos, public speaking, blogging, documentation, webinars, open source, research reports and more - Partner with product engineering teams to build compelling demos, and coach internal engineering teams on effective communication and presentation - Interface with open source communities to drive key messaging in the market and develop new integrations for Datadog - Contribute to the product through feedback (bugs or product enhancements suggestions), documentation, or code Who You Are: - Approximately 5+ years of experience as a Platform Engineer, Site Reliability Engineer, DevOps Engineer or Software Developer with hands-on experience as an on-call/incident responder and running production systems in complex IT environments - You have a strong understanding of core service-management practices (incident response, on-call, post incident reviews, and SLOs), using tools like Datadog, PagerDuty, Opsgenie, incident.io, Rootly, Jira Cloud Platform, Cortex, or similar and know how to navigate operational challenges of different sized organizations - You’re passionate about helping teams fix organizational challenges, not just technical ones and where they intersect, and have shared your knowledge broadly. - Approximately 2+ years of experience in storytelling and creating compelling content e.g. written content, speaking at conferences like SREcon, DevOpsDays or SREday, leading workshops, live streaming or recording videos, contributing to open source and participating in community events. - You have publicly available writing samples, blog posts, demos, or recordings of presentations on technical topics - You are comfortable with at least one scripting and programming languages (eg Node.js, Python, Go, bash) and are familiar with working with APIs and modern infrastructure such as IaaS cloud services and containers - You enjoy self driven exploration and education on new technologies and languages Bonus points: - You have hands-on ITSM platform experience (ServiceNow, Jira Service Management) - You are already an active member of SRE, DevOps, or incident-response communities Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .
Network Deployment Engineer
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Network Deployment Engineer Available locations: Austin, Atlanta, Denver, New York About the department In this role, you will be focused on the build out and expansion of our global network. You'll work closely with Cloudflare’s SRE (Site Reliability Engineering) team, Network Engineering team, and with various vendors and partners (including hardware vendors, datacenter and network providers, and ISPs) to maintain and improve our global infrastructure, and to plan and aggressively execute on the expansion of our network. You will further be responsible for the development and implementation of consistent processes and visibility measurements for consistent and effective management of our infrastructure. This is a highly visible position that requires deep technical understanding of datacenter infrastructure, networking (physical), and basic experience with data analysis and project management. To be successful in this position, you should have excellent technical skills, communication skills, and be able to navigate a range of challenges and constraints (e.g. schedule adherence, time zones, and cultures). You will have the opportunity to (literally) build a faster, safer Internet for our millions of users and the billions of web surfers that visit their sites each month. Required Experience - Minimum of 2 years of related data center or Linux systems administration experience - Linux/Unix systems administration - Basic configuration management tool experience like Saltstack, Chef, Puppet or Ansible - Network hardware administration - Familiarity with day-to-day tasks and projects common in Data Center Operations - Ability to write scripts for internal tool - Experience running and improving operational processes in a rapidly changing environment Other Responsibilities May Include - Collaborating with internal teams (infrastructure, network engineering and SRE). - Create documentation and manage remote contractors to complete datacenter installations and upgrades, including hardware manufacturers, datacenter and network providers, logistics partners and other service providers in support of our 120 and growing datacenter location - Build rack elevations, and work with remote contractors to rack and cable infrastructure globally. - Coordinate installation of cross-connects globally in support of physical network expansion - Assist with the definition, documentation and implementation of consistent processes across all region - Aggressively seek opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability to deploy and maintain our global infrastructure Examples of desirable skills, knowledge and experience - Bachelor’s degree; technical background in engineering, computer science, or MIS a - plus - Direct experience executing on datacenter / infrastructure projects with many moving - parts - Previous experience installing / maintaining datacenter (and other IT) infrastructure and - DCIM tools - Experience running and improving operational processes in a rapidly changing - environment - Strong verbal and written communication skills, problem-solving skills, attention to detail, - and interpersonal skills - Must be proactive with proven ability to learn fast and execute on multiple tasks - simultaneously - Ability to manage MS excel and Google spreadsheets - Comfortable handling basic program management responsibilities (prioritization, - planning, scheduling, status reporting) such as JIRA - Experience managing remote contractors - Must be a team player Bonus Points - Multi-lingual; experience working with infrastructure in multiple countries - Comfortable with remote “lights-out” and out-of-band access to data center resources - Linux certifications - Knowledge of the OSI-model and experience isolating network, hardware and software issues - Configuration management systems such as Saltstack, Chef, Puppet or Ansible - Scripting or software development experience in Bash, Python or Go-lang - Familiarity with load balancing and reverse proxies such as Nginx, Varnish, HAProxy, Apache Compensation Compensation may be adjusted depending on work location. - For Colorado, Illinois based hires: Estimated annual salary of $114,000 - $157,000. - For New York City, Washington, Washington D.C. based hires: Estimated annual salary of $126,000 - $173,000. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits - Medical/Rx Insurance - Dental Insurance - Vision Insurance - Flexible Spending Accounts - Commuter Spending Accounts - Fertility & Family Forming Benefits - On-demand mental health support and Employee Assistance Program - Global Travel Medical Insurance Financial Benefits - Short and Long Term Disability Insurance - Life & Accident Insurance - 401(k) Retirement Savings Plan - Employee Stock Participation Plan Time Off - Flexible paid time off covering vacation and sick leave - Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Senior Software Engineer - Incident Insights & Rea...
The Incident Insights & Readiness SRE team at Datadog fosters a resilient culture by using incidents as learning opportunities and catalysts for growth. Our users are Datadog engineers, and we build the software, tooling, and operational frameworks that help them prepare for, respond to, and learn from incidents. We work closely with engineering teams across Datadog to analyze incidents and turn those insights into better tools, stronger incident response, and organizational learning. Our efforts empower Datadog to navigate unexpected failures confidently, efficiently, and with a commitment to continuous learning and systems improvement. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. The Incident Insights & Readiness SRE team at Datadog fosters a resilient culture by using incidents as learning opportunities and catalysts for growth. Our users are Datadog engineers, and we build the software, tooling, and operational frameworks that help them prepare for, respond to, and learn from incidents. We work closely with engineering teams across Datadog to analyze incidents and turn those insights into better tools, stronger incident response, and organizational learning. Our efforts empower Datadog to navigate unexpected failures confidently, efficiently, and with a commitment to continuous learning and systems improvement. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: - Own and improve the on-call experience for the company by establishing best practices and building platforms to support on-call rotations and compensation. - Define how we respond to incidents, lead the design and implementation of software to streamline the process, and collaborate with product teams to improve incident response across Datadog. Our aim is to fully support our incident responders in dealing with complexity. - Contribute to the post-mortem process for the company, collaborating with teams on writing them, and identifying opportunities to reduce friction and enhance learning value for the organization. Our team also runs a weekly postmortem reading group. - Support various teams in facilitating incident reviews that emphasize learning and blamelessness. Help them share their learnings across the organization to improve the resilience of our people. - Provide technical leadership and day-to-day coaching to team members, accelerating their growth through design reviews, collaborative problem-solving and operational excellence best practices. - Train our on-callers in incident and post-mortem processes, sharing expertise in incident management best practices. This involves both introducing newcomers to on-call responsibilities and refreshing the knowledge of existing engineers. - Lead cross-functional initiatives in engineering organizations across Datadog, embedding with teams to understand their challenges and drive lasting improvements to reliability and operational excellence. Who You Are: - At least 5 years of experience building software that solves real user problems. Experience designing new features and collaborating on code and technical design reviews. We primarily develop in Go and Python, with a bit of TypeScript. - Experience building or operating distributed systems, with familiarity with Kubernetes and an understanding of complex failure modes. - Demonstrated ability to independently own ambiguous technical problems from design through delivery while balancing long-term engineering quality with pragmatic execution. - Experience analyzing incidents, identifying systemic risks, and driving engineering improvements informed by operational learnings. - Experience participating in on-call rotations and improving incident response processes. Experience serving as an incident commander or incident coordinator is a plus. - Empathy, collaboration, and communication skills in English to cultivate strong relationships across various teams in the organization - Experience mentoring engineers, driving cross-functional initiatives, and influencing technical direction without relying on organizational authority. - We welcome candidates from a variety of backgrounds, including software engineering, site reliability engineering, production engineering, infrastructure, and other roles focused on building reliable systems or improving incident response. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: - New hire stock equity (RSUs) and employee stock purchase plan (ESPP) - Continuous professional development, product training, and career pathing - Intradepartmental mentor and buddy program for in-house networking - An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups) - Access to Inclusion Talks, our internal panel discussions - Free, global mental health benefits for employees and dependents age 6+ - Competitive global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .
Network Deployment Engineer - APJC
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Singapore About the Team In this role, you will be focused on the build out and expansion of our global network. You'll work closely with Cloudflare’s Network Infrastructure planning team, Network Engineering team, Infrastructure automation team, Site Reliability Engineering (SRE) team, Project Managers and with various vendors and partners (including hardware vendors, logistics, datacenter and network providers, and ISPs) to plan and aggressively execute the expansion of our network. You will further be responsible for the development and implementation of consistent processes and tools for consistent and effective management of our infrastructure. This is a highly visible position that requires deep technical understanding of datacenter infrastructure, physical and logical network configuration, system administration, server provisioning and troubleshooting, and basic experience with data analysis and project management. To be successful in this position, you should have excellent technical skills, communication skills, and be able to navigate a range of challenges and constraints (e.g. schedule adherence, time zones, and cultures). You will have the opportunity to (literally) build a faster, safer Internet for our millions of users and the billions of web surfers that visit their sites each month. Key responsibilities - Provisioning, monitoring and maintaining hardware, software, and network in new Cloudflare data centers. - Perform server administration tasks remotely using IPMI/BMC tools, including server provisioning, monitoring, troubleshooting and firmware updates. - Perform network configuration tasks to network devices in greenfield deployment and brownfield migration activities. - Managing remote contractors to complete datacenter installations and upgrades (rack and stack), including coordinating with hardware manufacturers, datacenter and network providers, logistics partners and other service providers in support of our 700+ growing datacenter locations. - Build automation to eliminate repetitive work using Python scripts, and Changie. Our team actively develops agentic AI tools to reduce admin overhead and handling other toil. - Planning and implementing network and server installations, including in the areas of facility power (AC/DC), cooling, security/access, rack layout and cable management. - Providing technical leadership and guidance to remote contractors and junior team members during deployment activities—walking them through configurations, troubleshooting steps, and quality checks. - Creating and maintaining documentation, plans, SOPs, MOPs and runbooks. - Collaborating with internal teams (Infrastructure Engineering and Planning, Network Engineering and SRE) on day-to-day operations and project planning. - Coordinating installation of cross-connects globally in support of physical network expansion. - Assisting with the definition, documentation and implementation of consistent processes and standardization across all regions. - Limited travel. Required Experience - Minimum of 5 years of prior relevant experience in Data Center Operations, Site Reliability Engineering, Linux Systems Administration, Network Engineering, and/or DevOps experience. - Familiarity with day-to-day tasks and projects common in Data Center Operations. - Experience with optical transport technologies such as CWDM/DWDM. - Configuration management tool experience like Saltstack, Chef, Puppet or Ansible. - Knowledge and exposure to Network Protocols, Topologies and Enterprise architecture. - Experience writing network configuration and design documentation. - Experience with network and server installation, configuration, and troubleshooting. - Experience with remote "lights-out" and out-of-band access to data center resources (IPMI/BMC for remote server administration). - Experience solving problems through automation, writing Python or Bash scripts for internal tools and workflow improvements. - Experience running and improving operational processes in a rapidly changing environment. - Strong verbal and written communication skills, problem-solving skills, and attention to detail. Must be proactive in performing due diligence, e.g. checking for blockers before executing work, spotting patterns in failures or process improvements. - Experience building or working with agentic AI tools for workflow automation Examples of desirable skills, knowledge and experience - Bachelor’s degree in Computer Science, Engineering, MIS, or a related field is a plus. - Direct experience executing on datacenter / infrastructure projects with many moving parts. - Experience installing / maintaining datacenter (and other IT) infrastructure and DCIM tools. - Experience running and improving operational processes in a rapidly changing environment. - Understanding of BGP and anycast routing. - Good working knowledge of major networking and optical device OS such as Juniper Junos, Cisco IOS, Cisco NX-OS, Arista EOS, SONiC, Ciena, Nokia (Infinera). - Proficient in one or more programming languages and willing to learn new ones when required. - Ability to write scripts for internal tools and automation workflows. - Ability to learn fast and execute on multiple tasks simultaneously while maintaining quality. - Ability to manage MS Excel and Google Spreadsheets. - Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) using tools like JIRA. - Experience managing remote contractors - Strong team player who collaborates across functions (planning, network engineering, SRE, vendors). Bonus Points - Professional level network certification(s) (JNCIP, CCNP, etc) or higher. - Linux certifications. - Experience with continuous / rapid deployment. - Experience working in a 24/7/365 mission-critical service environment (on-call rotation required) - Knowledge of the OSI-model and experience isolating network, hardware and software issues. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Senior DataCenter Provisioning Engineer
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Posting Open Date: Anticipated Posting Close Date*: Senior Data Center Provisioning Engineer (Remote, US) The Data Center Provisioning team is responsible for configuring and deploying the servers, network devices and supporting infrastructure that provides over 462Tbps of connected global capacity spanning across more than 100 points of presence (POPs) worldwide. We are looking for a highly collaborative, detail-oriented data center provisioning engineer to join us as we build out new sites and provision additional capacity for existing sites, supporting the growth of a platform that serves a significant proportion of the content delivered to internet consumers across the planet. You will work cross-functionally with our hardware, tooling, and operations teams, making our network bigger and better, and contributing to more scalable provisioning solutions. What You'll Do: - Provision POPs (network devices, servers and equipment), following documented standards and processes, using a variety of tools including Github, Ansible, Chef, and Fastly’s internal tool sets - Troubleshoot and resolve problems that occur during provisioning and service turnup - Work collaboratively with internal operations and infrastructure teams, as well as external partners, in support of error-free rapid expansion - Contribute to the development and improvement of standards and processes for the provisioning of new infrastructure - Partner with other Fastly teams in the development and iteration of tools and automation systems that improve how we provision the network - Support post-deployment validation, monitoring integration, and handoff to Network Operations for steady-state management. What We're Looking For: - At least 5 years experience in network devices and server provisioning, system administration, and/or site reliability engineering - Strong understanding of how the internet and TCP/IP work, focused on client/server dataflow - Strong IP routing knowledge, with a focus BGP with a deep understanding of TCP/IP - Understanding of how CDNs work and their position in the global internet - Comfort in a Linux environment, and prior experience with software/automation workflow tools such as Git, Travis, Chef, Ansible, or comparable - Ability to troubleshoot server, scripting, and network issues - Scripting ability in a common language such as Bash, Python, etc. We’ll be super impressed if you have experience in any of these: - Prior experience working at a Content Delivery Network (CDN), hyperscale cloud provider, or telecom infrastructure provider. - Hands-on coding experience (e.g., Python, Rust) for building or improving internal tooling. - Experience provisioning and maintaining infrastructure for a large-scale, high-availability global network. Work Hours: This position will require you to be available during core business hours. Work Location(s) & Travel Requirements: This position is open to Hybrid And Remote Work Locations. The preferred locations for this position are: - Denver, CO - San Francisco, CA - New York, NY Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. There is a strong preference for Hybrid near a local office. However, we may be willing to consider remote candidates within the US. This position may require travel as required by your role or requested by your manager. SF / LA Fair Chance Ordinance Statement Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated salary range for this position is $122,280 to $172,632. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly’s equity and discretionary bonus programs. Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays, 12 paid company wellness days. Why Fastly? - We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives . Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand. - We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day. - We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about. We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying. All job applications must be submitted through our official careers site at www.fastly.com/about/careers . We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @ fastly.com or @ recruiting.fastly.com email address. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy . Please see our privacy notice for job applicants .
Senior Engineering Manager - Containers at Edge
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Posting Open Date: Aug. 4, 2026 Anticipated Posting Close Date*: Sept. 4, 2026 *Job posting may close early due to the volume of applicants. Senior Engineering Manager, Containers at the Edge The Containers at the Edge team is responsible for architecting, deploying, and managing our distributed container infrastructure at the edge in support of customer workloads. As Senior Engineering Manager of the team, you will hire and lead a high-performing engineering team to ensure low latency, high availability, and secure application delivery across a geographically diverse fleet of thousands of resource-constrained nodes. You will foster a culture of technical rigor, operational excellence, and innovation across the entire platform domain, moving beyond single-team execution to driving cross-organizational advancements. While reliability is critical, innovation is key to success -driving strategic improvements, building foundational team processes and software systems that continually evolve.. What You'll Do: - Define the long-term strategic vision and multi-year technical roadmap,ensuring these investments align with Fastly’s overall business - Hire and develop a high-performing team that includes software engineers, principal-level individual contributors and SREs, focusing on organizational structure, talent development, and scaling team capabilities to meet future demand - Collaborate with cross-functional stakeholders using a product-owner mindset to define clear roadmaps and priorities - Clearly communicate the strategy, progress, and risk profile to executive leadership and technical stakeholders across the company - You will need to leverage deep, related technical experience to succeed in this role, including your own development contributions What We're Looking For: - 4+ years of experience managing Software Engineering or Site Reliability Engineering teams. - 10+ years of related technical experience with distributed systems, CDN, or cloud infrastructure such as container networking, platform ownership, virtualization technology. - Extensive hands-on experience in software development using Go, Rust, or C/C++. - Demonstrated ability to drive a durable technical roadmap and facilitate effective collaboration in cross-functional teams. - Experience building and automating large scale production infrastructure in on-prem environments within a complex and dynamic networking environment. - Extensive hands on experience working in a Linux environment with a solid understanding of system internals and performance optimization. We’ll be super impressed if you have experience in any of these: - Experience participating in open source communities or standards bodies - Experience transforming production enterprise scale environment to new technologies - Experience adopting or operating in high compliance production environments Work Hours: - This position will require you to be available during core business hours and occasional nights and weekends as necessary to support any on-call coverage. Work Location(s) & Travel Requirements: The preferred locations for this position are: - San Francisco, CA - Denver, CO - New York, NY Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. There is a strong preference for Hybrid near a local office. However, we may be willing to consider exceptionally qualified remote candidates within the US. This position may require travel as required by your role or requested by your manager. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated salary range for this position is $228,280 to $273,936. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly’s equity and discretionary bonus programs. Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 11 paid local holidays, 12 paid company wellness days. Why Fastly? - We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives . Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand. - We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day. - We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about. We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying. All job applications must be submitted through our official careers site at www.fastly.com/about/careers . We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @ fastly.com or @ recruiting.fastly.com email address. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy . Please see our privacy notice for job applicants .
Software Engineer, Cryptography
Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the Role & Team The Cryptographic Services & Infrastructure team secures and manages cryptographic keys and enables Robinhood engineering teams to safely leverage core capabilities like encryption and decryption. Join a high-impact team responsible for protecting some of Robinhood's most sensitive financial and customer data! In this role, you will help build and operationalize Robinhood's new in-house card-processing service—a critical initiative that brings core capabilities in-house and offers meaningful ownership across software, infrastructure, security, and operations. While prior cryptography or security experience is highly preferred, we are excited to empower strong engineers with a passion for security to learn and grow their skills on the job. This role is based in our Bellevue, WA and Menlo Park, CA offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you'll do day-to-day - Design, build, and maintain production services and infrastructure supporting key management, encryption, and decryption functions. - Help architect, launch, and scale Robinhood’s new in-house card-processing environment to protect sensitive card, financial, and tax-related data. - Write clean, maintainable production code and build operational tooling across software, infrastructure, and security controls. - Collaborate with internal engineering teams to support migrations, drive adoption of shared cryptographic capabilities, and ensure safe system design. - Participate in a rotating on-call schedule to maintain high availability, security, and operational reliability as processing volume grows. What you bring - Experience building, operating, or supporting production services, distributed systems, or infrastructure. - Proficiency writing production code in at least one modern programming language (such as Python, Go, Java, C#, or C++) with a strong ability to reason about complex systems. - Comfort working across multiple technical domains, including software development, infrastructure, and operational reliability. - Clear and concise communication skills, with a demonstrated ability to explain technical decisions and proactively collaborate when facing challenges. - Curiosity and willingness to learn security engineering principles and participate in a light on-call rotation. Bonus points - Prior experience in site reliability engineering (SRE), platform engineering, or cloud security. - Familiarity with key management, secrets management, or core cryptographic concepts (such as symmetric encryption or public/private key pairs). - Experience handling sensitive financial, payment, or card data in regulated environments. - Background in supporting internal customer migrations or driving platform adoption across engineering teams. What we offer - Challenging, high-impact work to grow your career. - Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching. - Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents. - Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more. - Employer-paid life & disability insurance, fertility benefits, and mental health benefits. - Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! - Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $166,000 - $195,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $147,000 - $172,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $130,000 - $152,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
Staff+ Site Reliability Engineer, Safeguards ML In...
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: The Safeguards ML Infra team designs, builds, and operates the production infrastructure that powers Claude's safety systems. We own the critical backend services that ensure safety on the token generation path, and we own the operational work of getting those systems safely into production: standing up safeguards for every new model launch, and deploying new safety classifiers as they ship. Every frontier model release runs through this team – we configure, verify, and roll out safeguards across every platform Claude runs on (1P, AWS Bedrock, GCP Vertex, etc.), and we lead incident response when issues arise. This role sits at the center of that operational work. You'll ensure safeguards are properly configured and deployed for model launches and own the off-cycle deployment of new safety classifiers — canarying changes, verifying that the right safeguards are provably live on the right models, and holding rollback authority when something looks wrong. Every launch should also shrink the checklist, and the manual verifications should evolve into a system that runs itself. You'll turn launch runbooks into tooling, hand-built checks into continuous validation, and one-off deploys into a repeatable pipeline. We're looking for engineers with deep experience in production change management at scale — people who have owned deploy pipelines, config management systems, rollout safety, or launch readiness for systems under real production pressure. Familiarity with ML research or transformer architectures is not required — you will learn that on the job. What we prioritize is production judgment: a track record of shipping changes to critical systems safely, and of automating yourself out of the work you did last quarter. What you'll do: - Launch captain model releases: stand up, configure, and verify safeguards for every new model, and serve as the safeguards point of contact in the launch room during release windows. - Own the off-cycle deployment of new safety classifiers as they ship from research — canarying rollouts, running post-deploy validations, and investigating discrepancies when something looks wrong. - Verify that the right safeguards are provably live on the right models across every deployment platform (1P, AWS Bedrock, GCP Vertex, etc.), and detect and eliminate configuration drift between them. - Automate yourself out of last quarter's work: turn launch runbooks into tooling, hand-built checks into continuous validation, and one-off deploys into a repeatable pipeline. - Plan to use Claude aggressively to do this! And be a trailblazer that paves the path for safe agentic operations of safety-critical systems. - Build and maintain a safeguards registry with full provenance — what is running in production, on which model, on which platform, and when and by whom it was deployed. - Participate in on-call and operational-duty rotations covering service incidents, model provisioning, and time-sensitive research and safety launches. You may be a good fit if you: - Have owned production change management at scale — deploy pipelines, config management systems, canary analysis — and have strong opinions about what "verified" means. - Have run high-stakes releases: served as a launch captain, incident commander, or release owner for systems where a bad deploy has real consequences, and are energized rather than drained by being in the critical path. - Have meaningful on-call experience for production systems, including incident response and postmortem-driven improvements — and a track record of turning (and fixing!) postmortem action items into process and tooling changes. - Have a desire to close the gap where nobody has yet raised their hand, even if it requires manually hand-holding processes until automation and tooling can be built. - Have hands-on experience deploying and operating on cloud platforms (AWS, GCP) at scale. - Are proficient in Python; experience with Rust is a plus but not required. Strong candidates may also have: - 8+ years of industry software engineering or site reliability engineering experience. - A demonstrated history of reducing operational toil through automation, including transitioning teams from manual deployment processes to self-serve pipelines. - Experience running launch or production-readiness review processes across multiple teams. - Familiarity with LLM inference systems and the operational characteristics of transformer-based models. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 - $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Network Reliability Engineer
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations - Austin - Atlanta - Denver - Seattle Responsibilities - Cloudflare operates a large global network spanning hundreds of cities (data centers). You will join a team of talented network engineers who are building software solutions to improve network resilience and reduce operational toil. - This position will be responsible for the technical operation and engineering of the Cloudflare's core data center network, including the planning, installation and management of the hardware and software as well as the day-to-day operations of the network. The core network supports our critical internal needs such as databases, high volume logging, and internal application clusters. This is an opportunity to be part of the team that is building a high-performance network that is accessible to any web property online. - You will build tools to automate operational tasks, streamline deployment processes and provide a platform for other engineering teams to build upon. You will nurture a passion for an “automate everything” approach that makes systems failure-resistant and ready-to-scale. Furthermore, you will be required to play a key role in system design and demonstrate the ability to bring an idea from design all the way to production. Desirable Skills, Knowledge, and Experience - 3 years of relevant Network/Site Reliability Engineering experience - BA/BS in Computer Science or equivalent experience - Solid foundation on configuration management frameworks: Saltstack, Ansible, Chef - Experience with NX-OS, JUNOS, EOS, Cumulus, or Sonic Network Operating Systems - AI-native: being able to leverage LLM to: - build agentic deployment and troubleshooting tools on top of the Cloudflare stack - automate configurations (SaltStack + Temporal) - parse complex log files, and streamline documentation - Solid Linux systems adm
Engineering Manager, Access Management
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Internal Identity Team’s mission is to protect Stripe by providing primitives that enable secure user access at Stripe. The infrastructure and tooling we build enables Stripe to enforce strong authentication and authorization controls, while providing a seamless user experience for Stripes to do their best work. At its core, our team is both an infrastructure team and a security team (Security Infrastructure). We build the platforms and tools that enable system and resource owners to implement core authentication and authorization primitives in their own services, and act as security practitioners who collaborate directly with stakeholders within Stripe to socialize security best practices. Our platform represents critical infrastructure with high reliability requirements, demanding excellence in site reliability engineering practices to deliver performant, highly available, and fault-tolerant systems. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements - Proven track record of building and managing scalable, resilient, and observable systems - Strong technical background in engineering leadership - Excellence building high-availability infrastructure. - Ability to lead large technical projects with internal and external dependencies. Preferred qualifications - Experience in authentication and authorization primitives - Experience with Single Sign-On (SSO) strategies and identity federation (e.g., Shibboleth, Google SSO). - Familiarity with compliance standards such as SOX and PCI. Leadership Qualities - Ability to mentor and grow engineering talent, fostering a culture of continuous learning. - Strategic thinking to align team goals with broader organizational objectives and security vision. - Skill in balancing technical debt reduction with feature development and operational excellence. - Strong communication skills with the ability to influence across teams and socialize security best practices. Why Stripe - Lead a team at the forefront of security infrastructure innovation, solving challenges at a global scale. - Drive projects that directly impact the security and productivity of all Stripe employees. - Work with world-class engineers passionate about building robust, scalable infrastructure. - Enjoy the autonomy to propose and implement groundbreaking security solutions.
Site Reliability Engineering Manager
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a Site Reliability Engineering Manager aspiring for a world-class devops and gitops engineering management challenge, bringing together operations management, software engineering and product development, and team leadership in a single high-value role. You will need to be a Linux and operations expert, as well as a great manager capable of leading a high-performance team, to excel in this role. The Information Systems team at Canonical runs services used by over 60 million Ubuntu users. Our mission is to pioneer and prove new and better approaches to large-scale IS. We support Canonical and Ubuntu operations, but we also help shape Canonical's managed application service offerings, raising the bar on devops and cloud-native operations. We take infra-as-code to the next level, blazing a trail to next-generation model-driven operations. We not only aim to automate every process that underpins our business, we also share that automation as open source packages which others use to drive their own operations. From Kubernetes to the kernel and everything in-between, you will be working with the latest technologies in a fast-paced engineering environment. We have fully distributed, home-based teams in EMEA, APAC and the Americas. You will lead a team in your time zone, and report to a global director who may not be in your time zone. Location : This role will be based remotely in the APAC and EMEA region. The role entails - Lead your team in daily agile devops practices - Represent the IS team to stakeholders, customers, and internal teams - Organize, coordinate and drive internal projects - Mentor engineers to improve their skills - Identify and measure team health indicators - Implement structured engineering and operations processes - Ensure proper team focus on priorities, milestones, and deliverables - Work to meet service level agreements with customer deployments around the globe - Deliver quality managed services in a consistent, timely manner What we are looking for in you - Drive and a track record of going above-and-beyond expectations - Proven experience of software delivery using infrastructure as code - Proven experience managing devops teams for SAAS or similar offerings - Understanding of testing methodologies and maintainable code quality - Technical aptitude for understanding complex distributed systems - Experience with cloud topologies and technologies - Ability to travel twice a year, for company events up to two weeks long - An exceptional academic track record from both high school and university Nice-to-have skills - Experience
Site Reliability Engineer
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of globally distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Site Reliability Engineer Our goal is to perfect enterprise infrastructure DevOps practices, raising the bar on what's possible with automation by embracing a model-driven approach, whether on-premise or on public clouds. We run hundreds of private cloud, Kubernetes clusters, and applications for customers across both physical and public cloud estates. We identify and address incidents, monitor and observe applications, anticipate potential issues, and enable product refinement to ultimately achieve high-quality standards in our open source portfolio. To succeed in this role, you need to have a strong background in Linux, Python, networking, and knowledge of how clouds work. Your work will encompass the entire stack, from bare-metal networking and kernel up to Kubernetes and open source applications. You can expect to be trained in our core technologies like OpenStack, Kubernetes, security standards, open source products like Kubeflow, Kafka, OpenSearch, databases, and many others. Automation for us is a software engineering problem that we approach with a scientific mindset to bring operations at scale, driven by metrics and code. Location: Globally remote role The role We deploy and run OpenStack, Kubernetes, storage solutions, and open source applications, applying DevOps practices. To become a member of our team, you need to be a software engineer fluent in Python, you need a genuine interest in the full open source infrastructure stack from bare metal to containers, and you need the ability to work in operations with mission-critical services for global brand-name customers. As a member of the team, you will gain experience in a broad range of cloud technologies. We evolve our offerings as the state of the art improves, so you get to stay current with the latest capabilities in open source infrastructure. What we are looking for in you - Degree in software engineering or computer science - Python software development experience - Operational experience in Linux environments - Experience with Kubernetes deployment or operations - Excellent interpersonal skills, curiosity, flexibility, and accountability - Ability to travel internationally twice a year, for company events up to two weeks long Bonus skills - Familiarity with OpenStack deployment or operations - Familiarity with public cloud deployment or operations - Familiarity with private cloud management What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We adjust compensation every 6 months to ensure we recognize outstanding performance,
Senior Software Engineer - Databases, SRE | USA |...
Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants based in US timezones at this time. Senior Software Engineer - Grafana Databases, SRE The Opportunity: We are looking for a Senior Software Engineer - SRE to help us support our highest value Grafana Cloud customers by increasing the reliability of our Cloud databases that are based on Mimir, Loki, Tempo, and Pyroscope. We provide these databases as a SaaS product from AWS, GCP, and Azure across all regions. What You’ll Be Doing: The SRE team is embedded within the Mimir and Loki squads and focuses on ensuring that Grafana Cloud’s database products deliver exceptional reliability for our highest-SLA customers. We seek a senior engineer operating at the intersection of customer needs, production systems, and product engineering. In this role, you will: - Partner closely with product engineering squads (embedded model) - Own production reliability for high-SLA and complex customer environments - Design and implement automation to scale our reliability practices - Ensuring our customers meet our SLO targets - Define and evolve per-tenant SLOs and reliability models - Proactively reduce SLO burn to prevent repeat incidents - Serving as a primary escalation point and on-call for relevant incidents - Lead customer-impacting incident response and post-incident reviews - Contribute to design docs and code reviews - Influence feature design to ensure production scalability and operability - Build automation to eliminate toil where needed - Improve alert quality and reduce noisy escalations Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro). What Makes You a Great Fit: - Regular 1:1s to with your manager and colleagues - Reviewing and creating SLOs, proactively investigating ways in which we can further reduce budget burn for those SLOs, which can be self-directed or as the result of learnings from incidents, and may include improvements to monitoring, automation, increasing self-healing, auto-scaling, etc. - Improve observability of customers within their environments - Designing and implementing solutions to ensure reliability and scalability of our environments can meet rapidly increasing demands - Develop fault-tolerant design patterns ensuring that we are considering reliability at all stages of the service lifecycle. - Collaborating with our Engineering Leaders to help define and influence product strategy, roadmaps and technical designs - Participate in PR review and collaborating with other engineers on their Design Docs - Teach others about Site Reliability Engineering and communicate best practices to be applied early in development of new features and functionality - Participate in Incident Response when applicable, including investigation through to resolution, PIR, and communication with customers via Bridge calls where necessary Requirements: - 6+ years engineering experience, 3+ in SRE/CRE/production engineering. Strong preference for those with formal customer reliability engineering experience. - Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.). - Experience operating multi-tenant systems in production - Strong experience designing and implementing SLOs - Experience with one or more programming languages (e.g. Go, Python, Java, etc) - Experience with Linux operating systems internals, and some knowledge of networking, cloud storage, and scaling. - Excellent problem-solving and troubleshooting skills. - Experience with calmly and actively participating in blame-free Incident Response, following up on actions, and writing high quality PIRs (Post Incident Reviews, a.k.a. post-mortem documents) - Ability to reason about performance, scaling, and failure modes - Comfortable working within an engineering team where individuals are encouraged to have a strong sense of autonomy and self-direction. - Ability to partner deeply with product engineering teams - We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) Compensation & Rewards: In the United States, the compensation range for this role is USD 154,445 - USD 185,334 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: - 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. - Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. - Transparent Communication – Expect open decision-making and regular company-wide updates. - Innovation-Driven – Autonomy and support to ship great work and try new things. - Open Source Roots – Built on community-driven values that shape how we work. - Empowered Teams – High trust, low ego culture that values outcomes over optics. - Career Growth Pathways – Defined opportunities to grow and develop your career. - Approachable Leadership – Transparent execs who are involved, visible, and human. - Passionate People – Join a team of smart, supportive folks who care deeply about what they do. - In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. - Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .
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